![Pococare](https://media.trabajo.org/img/noimg.jpg)
Associate- Customer Success and Delivery
1 month ago
Company Description
Pococare, short for Care with Positive Conversations, is a technology-driven healthcare organization on a mission to redefine medical emergency response in India. With a headquarters in Bangalore and service coverage in over 700 towns and cities across India, Pococare aims to reduce the percentage of people in India who do not receive timely medical attention from 90% to at least 50% within the next 3 years. By providing an easy way to reach them through a QR code or call, Pococare acts as a single point of contact to coordinate with multiple stakeholders in medical emergencies, ensuring swift ambulance services, automatic notification of emergency contacts, and guidance from a doctor until the patient reaches the hospital, thereby saving lives and ensuring the safety of loved ones.
Role Description
As we embark on an accelerated growth phase, we are seeking a full-time Associate- Customer Success and Delivery for our Bengaluru office. This is a full-time role and the Associate - Customer Success and Delivery will be responsible for Customer Onboarding, Inbound and Outbound calls handling, Conducting Customer awareness session- On ground and Online and day to day operational requirements of customer success and delivery. This is an on-site role located in Kadubeesanahalli Bengaluru.
Job Role Requirement
- Bachelor's degree in any field
- 0-3 years of experience in customer experience /customer success/ customer relationship
- Experience in handling voice processes (Outbound & inbound calls) is preferred.
- Excellent communication skills with fluency in English is a must
- Language proficiency in Kannada, Tamil, Telugu, Malayalam is preferred.
- Open to travel outstation and work at client sites
- Passion for Pococare's mission and values.
- This is an onsite roll and candidate must be willing to commute to the work location.
Candidates having prior work experience in Tele-calling, Field Promotions, BTL will be preferred.
Remuneration (CTC): Rs 2.50 -3.5 lac p.a.
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Associate- Customer Success and Delivery
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Bengaluru, India Pococare Full timeCompany DescriptionPococare, short for Care with Positive Conversations, is a technology-driven healthcare organization on a mission to redefine medical emergency response in India. With a headquarters in Bangalore and service coverage in over 700 towns and cities across India, Pococare aims to reduce the percentage of people in India who do not receive...
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Bengaluru, Karnataka, India Pococare Full timeCompany DescriptionPococare, short for Care with Positive Conversations, is a technology-driven healthcare organization on a mission to redefine medical emergency response in India. With a headquarters in Bangalore and service coverage in over 700 towns and cities across India, Pococare aims to reduce the percentage of people in India who do not receive...
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Associate- Customer Success and Delivery
1 month ago
Bengaluru, India Pococare Full timeCompany DescriptionPococare, short for Care with Positive Conversations, is a technology-driven healthcare organization on a mission to redefine medical emergency response in India. With a headquarters in Bangalore and service coverage in over 700 towns and cities across India, Pococare aims to reduce the percentage of people in India who do not receive...
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Bengaluru, India Pococare Full timeCompany DescriptionPococare, short for Care with Positive Conversations, is a technology-driven healthcare organization on a mission to redefine medical emergency response in India. With a headquarters in Bangalore and service coverage in over 700 towns and cities across India, Pococare aims to reduce the percentage of people in India who do not receive...
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