Customer Support Executive

3 weeks ago


Mumbai, India Traya Health Full time

Founded in 2019, Traya is one of India’s largest digital health-tech platforms for haircare and hair loss. Our mission is to use technology to scale healthcare solutions to 520M+ Indians that are suffering from hair loss with a holistic 360-degree solution, which includes clinically proven, doctor-backed medicines, access to Traya doctors, personal hair coach, customized diet plans, and more

**Responsibilities**:
1. Developing & Maintaining meaningful relationships with existing clients so they are retained in the organisation.

2.Showcasing exceptional convincing skills for upselling

3. Reviewing clients' feedback and implementing necessary changes

4. Calling customers to check if their treatment is on track and give expert advice.

**Qualifications**:
1. Good command of English.

2. Should be Flexible and Open to learning new things

3. Must know how to bond well and maintain good relationships with clients.

4. Willing to work in rotational shifts

5. Must be ambitious and honest

**Salary**: ₹18,000.00 - ₹23,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

**Speak with the employer**
+91 8655988594



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