Customer Support Intern
7 months ago
**Roles and Responsibilities:
- **
- Resolve queries of Teachers to validate their data as part of our Specimen programme.
- Possessing excellent product knowledge to enhance customer support.
- Provide accurate, valid and complete information by using the right methods/tools.
- Keep records of customer interactions, process customer accounts and file documents.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
**Job Type**: Internship
Contract length: 06 months
Pay: ₹8,000.00 - ₹10,000.00 per month
Ability to commute/relocate:
- Agra, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Hindi (preferred)
- English (required)
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