Customer Support Intern

5 months ago


Agra Uttar Pradesh, India Agrawal Group of Publications Full time

**Roles and Responsibilities:

- **
- Resolve queries of Teachers to validate their data as part of our Specimen programme.
- Possessing excellent product knowledge to enhance customer support.
- Provide accurate, valid and complete information by using the right methods/tools.
- Keep records of customer interactions, process customer accounts and file documents.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

**Job Type**: Internship
Contract length: 06 months

Pay: ₹8,000.00 - ₹10,000.00 per month

Ability to commute/relocate:

- Agra, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)



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