Customer Service Executive
6 months ago
**Responsibilities**
- Should maintain professional standards while assisting the customers and serve resolution based on the defined standard operating procedure
- Follow up to ensure that appropriate actions were taken on customers’ requests to achieve customer delight
**Education and Experience Required**
- Should have an experience of minimum 1 years as a customer service executive
- Should have relevant experience on CRM tools
- Experience in the skill-based gaming industry is a plus
- Extremely good oral communications skills in English & Hindi
- Commitment towards serving the resolution on customer issues
- Good interpersonal and writing skills in English & Hindi
- Ability to learn and develop as per the industry dynamics
**Salary**: ₹20,000.00 - ₹29,000.00 per month
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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