CRM Executive
3 months ago
CRM is a strategy used to manage interactions and relationships with customers and potential customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support processes
- 1 Customer Engagement: Establish and maintain strong relationships with customers through various communication channels.
- 2. Data Management: Utilize CRM software to organize and manage customer data, ensuring accuracy and accessibility.
- 3. Issue Resolution: Address customer queries, concerns, and complaints promptly, aiming for swift resolution and customer satisfaction.
- 4. Feedback Collection: Gather customer feedback to identify areas for improvement and enhance overall service quality.
**Benefits**:
- Life insurance
- Provident Fund
Supplemental Pay:
- Overtime pay
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
- 2year: 1 year (preferred)
Work Location: In person
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