CRM Executive

3 months ago


Kandivali West Mumbai Maharashtra, India Krown Jewels Full time

**Job Title**: CRM

**Location**: kandivali

**Company**: krown jewels

**Job Type**: Full-Time

**About Us** :Krown Jewels is a dynamic and fast-growing organization that is passionate about delivering exceptional products/services to our customers. If you are an experienced CRM with strong leadership skills, we invite you to join our team and be part of our exciting journey.

**Key Responsibilities**:

- CRM Management: Oversee the day-to-day operations of the CRM system, ensuring data integrity and system functionality.
- Data Analysis: Analyze customer data and behavior to identify trends, opportunities, and areas for improvement.
- Customer Segmentation: Create and manage customer segments to tailor communication and offers to specific groups.
- Reporting: Generate and present reports on CRM performance, campaign effectiveness, and customer engagement metrics.
- Cross-Functional Collaboration: Work closely with sales, marketing, and customer service teams to align CRM strategies with company goals.
- System Optimization: Identify and implement improvements to the CRM system to enhance usability and effectiveness.
- Training: Provide training and support to team members on CRM best practices and system usage.

**Experience**: 3 years of experience in CRM management or a similar role, with a proven track record of successful CRM strategies and campaigns.

**Skills**:
Strong analytical skills with the ability to interpret data and generate actionable insights.

Excellent communication and interpersonal skills

**Abilities**:
Ability to manage multiple projects and priorities simultaneously

Strong problem-solving skills and attention to detail.

**Travel-Friendly Environment**:
**How to Apply**: Please submit your resume and a cover letter outlining your experience and qualifications.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Morning shift

Work Location: In person

Expected Start Date: 01/10/2024


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