Customer Service Assistant

**Position: - **Customer Service Assistant **Responsibilities: - ** - Give clear information about product support, warranties, and troubleshooting. - Guide customers on our website to find what they need. - Write down details of every conversation with customers. - Work with other teams to solve tricky problems. - Check back with customers to make sure...

**Position **:Customer Service Executive **Experience **:Minimum 1 Year **Location **:New Delhi **Responsibilities**: - Provide accurate information about our products, services, and policies to customers. - Assist customers in resolving issues, complaints, and escalations in a timely manner. - Ensure customer satisfaction by delivering personalized and...

Key Responsibilities 1. Managing incoming calls and customer service inquiries. 2. Identifying and assessing customers' needs to achieve satisfaction. 3. Ensure 100% customer satisfaction and focus to increase renewal sales conversation rate. 4. Ticket Management, Escalation tracking and reporting 5. Generating sales leads that develop into new...

Monitor and report results against established key performance indicators including clear weekly reporting metrics - Assist and coach Customer Service leaders and Schedulers - Enforce employee accountability with regard to safe work environment, quality and efficiency - Regular tendering of the services - Support in management and responsibility for tracking...

We are looking for a Customer Support Executive to support our staff in the fields. - You need to be on Call Mon to Saturday from 9:30 AM - 6:30 PM. - English knowledge (Common Social Words) must be known. - Connect with a client politely and tackle the situation gracefully. - Graduate in any stream is must. - Must know Hindi in speaking and English in...

Minimum 6 months BPO customer experience required, Under grad and graduates both can apply Rotational day shifts No cab facility Fresher with excellent communication skills can also apply **Salary**: upto 16000 CTC Location: - Moti Nagar **Job Types**: Full-time, Permanent **Salary**: ₹14,000.00 - ₹16,000.00 per month **Job Types**: Full-time,...

You engage with customer facing staff who operate EDC (Electronic Data Capture) or POS machines (Point of Sales) and their managers, - Your role with include training of new staff for EDC usage and their value added features. - You will also help in troubleshooting issues observed with these machines, root causes of issues and their mitigation, and also...

1.Overseeing the customer service process. 2. Resolving customer complaints brought to your attention. 2. Resolve their Complaints By Support And Services, 3. Handling All Calls, Respond Them, 4. Resolve The Issue And Also Assure Customer Satisfaction. 5.Monitoring the work of individual representatives and of the team. 6.Conducting quality assurance...

Customer Service Executive (Sea Import) **Salary**: 20,000 to 35,000 Location: Mahipalpur, New Delhi Company: Logistics Company Experience: 3 to 5 Years - Preparation of Import Checklist - Co-ordination with the Shipping Lines for getting the IGM details, Vessel Schedule & DO charges - Co-ordination with the Operations officers Co-ordination with the...

Manage and resolve variety of customer requests - Educate customer about product features and assist in troubleshooting the issue related to it - Asking questions to understand customer requirements and provide feedbacks and inputs to relevant stakeholders. - Analyze data and present trends to internal stakeholders - Strong written and oral communication...

About the internship:As a Customer Service Executive at AcadAlly, you will be instrumental in ensuring the highest level of satisfaction for our users. Your primary responsibilities will include providing exceptional support to our clients and users, handling customer inquiries, and resolving issues promptly. You will also work closely with other departments...

Responsibilities for Customer Service Associate - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions and check for customer...

Making Estimate on Springer Software. - Handling Orders - Telephonic Enquiries & Orders - Excellent knowledge of excel - Maintain Records **Salary**: ₹18,000.00 - ₹22,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly bonus **Education**: - Bachelor's...

**Job Title: Customer Service Intern** **Company**: Frookoon **Location**: New Delhi, India **Duration**: 3 months **Company Overview**: Frookoon is a quick commerce company operating in tier 2 cities, dedicated to providing swift and efficient delivery services to its customers. We are committed to revolutionizing the way people shop for daily...

Company - Jindal X profile - customer service process - daikin (air conditioner) day shift as well as 6days working 1 rotational off graduation mandatory salary for fresher 15000in hand 15600 ctc for experience 15800 in hand and 16500ctc location - delhi moti nagar **Salary**: ₹15,000.00 - ₹16,500.00 per month Schedule: - Day...

Assisting customers with any issues or problems they have - Recording customer feedback and suggestion - Resolving queries of customers and maintaining good relations with premium customers - Provide quality service and work to resolve issues in the best way possible - Voice & non process/ Chat Process/ Backend **Job Types**: Full-time, Permanent,...

Assisting customers with any issues or problems they have - Recording customer feedback and suggestion - Resolving queries of customers and maintaining good relations with premium customers - Provide quality service and work to resolve issues in the best way possible - Voice & non process/ Chat Process/ Backend - Immediate joiners are preferred **For...

Office Assistant / Administrator - Data Analysis - Computer & MS-office conversant must. - Customer communication ( E-mail/ phone call) - Connect with office staff - Preference Science graduate with chemistry - 1-2 year preferred but can give a chance to fresher - Female is preferred. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹11,215.66 -...

Assisting customers with any issues or problems they have - Recording customer feedback and suggestion - Resolving queries of customers and maintaining good relations with premium customers - Provide quality service and work to resolve issues in the best way possible - Voice & non process/ Chat Process/ Backend - Immediate joiners are preferred **For...

Assisting customers with any issues or problems they have - Recording customer feedback and suggestion - Resolving queries of customers and maintaining good relations with premium customers - Provide quality service and work to resolve issues in the best way possible - Voice & non process/ Backend Process - Immediate joiners will be...