Customer Service Assistant

2 months ago


Delhi, India Aries Care Consulting Full time

Key Responsibilities

1. Managing incoming calls and customer service inquiries.

2. Identifying and assessing customers' needs to achieve satisfaction.

3. Ensure 100% customer satisfaction and focus to increase renewal sales conversation rate.

4. Ticket Management, Escalation tracking and reporting

5. Generating sales leads that develop into new customers.

Desired Skills

1. 1-2 years of experience in inbound sales, customer relation and retention in the BPO industry.

2. Good written and verbal communication skills in English.

3. Proactive, confident and a self-motivated individual.

4. Ability to use blended process to retain customers.

**Salary**: ₹22,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: On the road

**Speak with the employer**
+91 9880743005



  • Delhi, India Aries Care Consulting Full time

    **Job description** We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you...


  • Delhi, Delhi, India Recruitment Hub Full time

    CUSTOMER SERVICE ASSISTANT LOCATION - Delhi SALARY- 2.40 lpa GRADUATION MANDATORY STRONG COMMUNICATION SKILSS **Salary**: ₹13,000.00 - ₹15,000.00 per month Schedule: - Day shift Application Question(s): - do you speak english? - are you comfortable for delhi location? **Education**: - Bachelor's (preferred) Work Location: In person


  • Delhi, India Aries Care Consulting Full time

    **Job description** We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you...


  • Delhi, Delhi, India Triedge Solution Full time

    **Position: - **Customer Service Assistant **Responsibilities: - ** - Give clear information about product support, warranties, and troubleshooting. - Guide customers on our website to find what they need. - Write down details of every conversation with customers. - Work with other teams to solve tricky problems. - Check back with customers to make sure...

  • Nursing Assistants

    1 month ago


    Delhi, India Jayon Implants Pvt Ltd Full time

    Jayon Implants is looking for Nursing Assistant to work as Customer Service Representatives. Customer Service Representatives will be required to provide necessary support to Doctors on surgeries and ensure company's service quality. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹25,000.00 - ₹35,000.00 per month **Benefits**: - Health...


  • Delhi, India Wisechamps Education Pvt Ltd Full time

    **Key roles and responsibilities**: **Customer Relationship Building and Customer Retention**: Maintaining good relations with clients, providing assistance and answering their FAQ’s based on company policies **Product Support**:Through collaboration with Product/Tech teams, provide product / tech support to the clients **Maintain Customer Sheet **-...


  • Delhi, Delhi, India Travelsito Private Limited Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Job...


  • Delhi, Delhi, India OHONESTY Full time

    Job Title: Customer Support Representative Location: Dwarka, Mahavir Enclave **Responsibilities**: - Give clear information about product support, warranties, and troubleshooting. - Guide customers on our website to find what they need. - Write down details of every conversation with customers. - Work with other teams to solve tricky problems. - Check...


  • Delhi, India Career Guideline services india Pvt Ltd Full time

    Customer Service Associate Salary upto 25 k Plus incentive Excellent English Communication Required Location :Gurgaon Fixed DAY shifts Sunday off Age limit : 35 Experience : one year in customer service Or telesales **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Flexible schedule -...


  • Dwarka, Delhi, Delhi, India Fin Bulls Full time

    _**We are looking for Customer service Executive to Join our company.**_ - _ - Take charge of both inbound and outbound calls, leading the charge in promoting products and skillfully addressing inquiries. - Delve deep into comprehending customer needs, setting the stage for offering customized and tailored recommendations - Embrace the challenge of...

  • Customer Service

    36 minutes ago


    Delhi, Delhi, India Talan Enterprises Private Limited Full time

    Monitor and report results against established key performance indicators including clear weekly reporting metrics - Assist and coach Customer Service leaders and Schedulers - Enforce employee accountability with regard to safe work environment, quality and efficiency - Regular tendering of the services - Support in management and responsibility for tracking...


  • Delhi, Delhi, India ICONIC BUSINESS SOLUTION LLP Full time

    **Position **:Customer Service Executive **Experience **:Minimum 1 Year **Location **:New Delhi **Responsibilities**: - Provide accurate information about our products, services, and policies to customers. - Assist customers in resolving issues, complaints, and escalations in a timely manner. - Ensure customer satisfaction by delivering personalized and...


  • Delhi, Delhi, India Card Sensation CO Full time

    to 3 years of experience in Voice Processs 1-3 years experience in BPO or similar role Strong communication and interpersonal skills Ability to handle high call volumes Familiarity with Voice Process and Voice Processing Attention to detail and problem-solving skills Roles and Responsibilities Handle incoming and outgoing calls Provide excellent customer...


  • Delhi, India unHR Full time

    **Hi,** **As discussed, Please find the detailed Job Description for CRM Executive** **Number of working days**: 6 Days (2nd & 4th Sat off) **Timing **:9:00am to 5:30pm **Location**: Delhi Office (KG Marg-Connaught Place) **Position**: Executive - CRM On-role On probation 6 Months. **Job description**: - To conduct high-level sales calls - Create and...


  • Delhi, India Amrapali Steel Pvt Ltd Full time

    We are looking Customer care Executive / Manager Also who have good communication.Listing Power Able to understanding customer curry and solve problem **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - total work: 3 years (preferred) -...


  • Delhi, Delhi, India Techwork Solutions Full time

    We are looking for a Customer Support Executive to support our staff in the fields. - You need to be on Call Mon to Saturday from 9:30 AM - 6:30 PM. - English knowledge (Common Social Words) must be known. - Connect with a client politely and tackle the situation gracefully. - Graduate in any stream is must. - Must know Hindi in speaking and English in...


  • Delhi, Delhi, India Sekyo Innovation Pvt. Ltd. Full time

    **Responsibilities**: - Assist customers with product information, pricing, order processing, and issue resolution. - Provide support and guidance to customers regarding product features, usage, and troubleshooting. - Effectively manage customer complaints and concerns, ensuring swift resolution and customer satisfaction. - Maintain accurate records of...

  • Travel Assistant

    4 days ago


    Delhi, India Sterling Travel Service Pvt. Ltd. Full time

    Company Description Sterling Travel Service Pvt. Ltd. is a travel company located in Mumbai that offers comprehensive travel packages. With over 40 years of experience since our establishment in 1976, we have provided excellent service to countless satisfied customers and suppliers. Role Description This is a full-time on-site role for a Travel Assistant at...


  • Delhi, India MBTC INTRAFURNISH PVT LTD Full time

    **Salary**: ₹10,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Delhi - 110034, Delhi: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English...


  • Delhi, India official one clickk solution Full time

    Process: Blended Process Working - 6 Days working with a rotational off REQIREMENTS: Minimum 6 months BPO customer experience is required Fluent in English and Hindi Languages SHIFTS: Rotational day shifts SALARY: upto 13,000 to 16,000 CTC Job types: Full -time, permanent *Work From Office* **Job Types**: Full-time, Permanent, Fresher **Salary**:...