Customer Service Assistant
2 weeks ago
You engage with customer facing staff who operate EDC (Electronic Data Capture) or POS
machines (Point of Sales) and their managers,
- Your role with include training of new staff for EDC usage and their value added features.
- You will also help in troubleshooting issues observed with these machines, root causes of
issues and their mitigation, and also you will help with
- You will also develop long term relatioships with the store managers and branch managers
for their needs related to EDC/POS machines, such that anything related to their EDC/POS,
they will call you
- You will be seen as their #1 person to help for anything related to EDC/POS
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
-
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