Customer Service Executive

2 weeks ago


New Delhi, India Parcelit Supply Chain Full time

Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyse statistics and compile accurate reports
- Recruit, mentor and develop customer service Executives and nurture an environment where they can excel through encouragement and empowerment
- Control resources and utilise assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities

**Requirements**:

- Proven working experience as a customer service manager, retail manager or assistant manager
- Experience in providing customer service support
- Excellent knowledge of management methods and techniques
- Proficiency in English
- Working knowledge of customer service software, databases and tools
- Ability to think strategically and to lead
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
- BS degree in Business Administration or related field

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,320.31 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)



  • Mahipalpur, Delhi, Delhi, India First Choice Consultant Service Full time

    Customer Service Executive (Sea Import) **Salary**: 20,000 to 35,000 Location: Mahipalpur, New Delhi Company: Logistics Company Experience: 3 to 5 Years - Preparation of Import Checklist - Co-ordination with the Shipping Lines for getting the IGM details, Vessel Schedule & DO charges - Co-ordination with the Operations officers Co-ordination with the...


  • Delhi, India timesjobs Full time

    Customer Service ExecutiveZobello , New Delhi, IndiaDesignation: Customer Service ExecutiveLocation: Zobello , New Delhi, India Zobello is looking for Customer Service Executive to handle our offline/online support process relating to customer experience. What we are looking out for: Flawless English speaking and writing skills a must.Hindi Speaking skills a...


  • Delhi, Delhi, India timesjobs Full time

    Customer Service ExecutiveZobello , New Delhi, IndiaDesignation: Customer Service ExecutiveLocation: Zobello , New Delhi, India Zobello is looking for Customer Service Executive to handle our offline/online support process relating to customer experience.What we are looking out for: Flawless English speaking and writing skills a must.Hindi Speaking skills a...


  • Delhi, Delhi, India ICONIC BUSINESS SOLUTION LLP Full time

    **Position **:Customer Service Executive **Experience **:Minimum 1 Year **Location **:New Delhi **Responsibilities**: - Provide accurate information about our products, services, and policies to customers. - Assist customers in resolving issues, complaints, and escalations in a timely manner. - Ensure customer satisfaction by delivering personalized and...


  • New Delhi, India Healtharx Technologies Pvt. Ltd Full time

    Manage and resolve variety of customer requests - Educate customer about product features and assist in troubleshooting the issue related to it - Asking questions to understand customer requirements and provide feedbacks and inputs to relevant stakeholders. - Analyze data and present trends to internal stakeholders - Graduate with excellent fluency in...

  • Customer Service

    4 weeks ago


    New Delhi, India WSNE Consulting Pvt.. Ltd. - IT Full time

    Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service. Roles & Responsibilities:- o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. o Clarify customer requirements; probe for and...

  • Customer Service

    4 weeks ago


    new delhi, India WSNE Consulting Pvt.. Ltd. - IT Full time

    Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service. Roles & Responsibilities:- o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. o Clarify customer requirements; probe for and...


  • New Delhi, India yuva shakti foundation Full time

    **Salary**: ₹13,500.00 - ₹15,000.00 per month Schedule: - Rotational shift **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - Customer service: 1 year (required) **Language**: - English, Hindi (required) - Hindi (preferred) **Speak with the employer** +91 8600778889


  • Delhi, Delhi, India Zobello Full time

    Apply for Customer Service Executive, Career Progress Consultants in Delhi ,Delhi/ NCR for 0 - 3 Year of Experience on


  • Delhi, India Zobello.com Full time

    Apply for Customer Service Executive, Career Progress Consultants in Delhi ,Delhi/ NCR for 0 - 3 Year of Experience on TimesJobs.com.


  • Delhi, India OneViewHR Full time

    **Customer Service Executive for Order Tracking** **IMMEDIATE JOINERS** 1. Work from Office 2. Night Shift 3. Monday to Friday. 4. Quick training will be provided on systems as necessary **Responsibilities**: - Execute the order life cycle (quoting, processing and billing) - Providing support to the account team. - Meet requirements and deadlines,...


  • New Delhi, India Ceorra Technologies Private Limited Full time

    **Good communication skills**: - **Fluent in English**: - **Client handling** **Salary**: ₹100,000.00 - ₹700,000.00 per year **Benefits**: - Health insurance Schedule: - Day shift - Morning shift Ability to commute/relocate: - New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...


  • Delhi, India Mount Talent Consulting Full time

    Hiring for Lenskart From 1 to 5 year(s) of experience ₹ 1,50,000 - 2,25,000 P.A. - Delhi / NCR ( Sector-24 Gurgaon,Sector-63 Gurgaon) provide knowledgeable answers to questions about a product, pricing,and availablity work with internal departments to meet customer's need data entry in various platform At least 0-3 years of relevant work...


  • Delhi, India Siyana InfoSolution Full time

    **Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...

  • Customer Service

    4 weeks ago


    New Delhi, India Ishmeet Consultant Full time

    From 0 to 3 year(s) of experience - ₹ 1-3 Lacs P.A. - New Delhi**Roles and Responsibilities** Grad Freshers & Exp can apply. Customer service exp or sales exp 6 days | Day shift Location: - South Delhi Salary: - Freshers - 19k Inhand Exp - 25k Inhand Uncapped Incentives | Excellent Communication SkillsCall or whatsapp 9999435387 Lishika CS +...

  • Customer Service

    7 days ago


    New Delhi, India Healtharx Technologies Pvt. Ltd Full time

    Manage and resolve variety of customer requests - Educate customer about product features and assist in troubleshooting the issue related to it - Asking questions to understand customer requirements and provide feedbacks and inputs to relevant stakeholders. - Analyze data and present trends to internal stakeholders - Strong written and oral communication...


  • Yelahanka New Town, Bengaluru, Karnataka, India Care4sign safetec limited Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Planning the training and standardization of service delivery. - Possessing excellent product knowledge to enhance customer support. - Maintaining a pleasant working environment for your...


  • new delhi, India Jobsdeed Information Technology and Services Full time

    Category: BPO / OTHER - JOBS Job Description: Hiring for Customer Service Executive /Back office process Work from opportunity with International Backend process (later moving to office)Language Skiils- B2 English Skills. Excellent written communication 24*7 Process 5 days working Rotational shifts and rotational office Along with this we are also hiring...


  • New Delhi, India Healtharx Technologies Pvt. Ltd Full time

    Addressing real-time negative responses. - Ensuring all complaints are tracked on social media. - Coordinating with internal teams to ensure timely delivery on daily monitoring reports, press release trackers. - Use of forums and social media to seed positive content for better ORM. - Should be able to manage a tight grip of the ORM operations. - Escalate to...


  • New Delhi, India Jobsdeed Information Technology and Services Full time

    Category: BPO / OTHER - JOBSJob Description:Hiring for Customer Service Executive /Back office processWork from opportunity with International Backend process (later moving to office)Language Skiils- B2 English Skills.Excellent written communication24*7 Process5 days workingRotational shifts and rotational office Along with this we are also hiring for:1....