Customer Service Assistant

Monitor and report results against established key performance indicators including clear weekly reporting metrics - Assist and coach Customer Service leaders and Schedulers - Enforce employee accountability with regard to safe work environment, quality and efficiency - Regular tendering of the services - Support in management and responsibility for tracking...

Key Responsibilities 1. Managing incoming calls and customer service inquiries. 2. Identifying and assessing customers' needs to achieve satisfaction. 3. Ensure 100% customer satisfaction and focus to increase renewal sales conversation rate. 4. Ticket Management, Escalation tracking and reporting 5. Generating sales leads that develop into new...

We are looking for a Customer Support Executive to support our staff in the fields. - You need to be on Call Mon to Saturday from 9:30 AM - 6:30 PM. - English knowledge (Common Social Words) must be known. - Connect with a client politely and tackle the situation gracefully. - Graduate in any stream is must. - Must know Hindi in speaking and English in...

Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Knowing our products inside and out so that you can answer questions - Keeping records of customer interactions,...

Minimum 6 months BPO customer experience required, Under grad and graduates both can apply Rotational day shifts No cab facility Fresher with excellent communication skills can also apply **Salary**: upto 16000 CTC Location: - Moti Nagar **Job Types**: Full-time, Permanent **Salary**: ₹14,000.00 - ₹16,000.00 per month **Job Types**: Full-time,...

You engage with customer facing staff who operate EDC (Electronic Data Capture) or POS machines (Point of Sales) and their managers, - Your role with include training of new staff for EDC usage and their value added features. - You will also help in troubleshooting issues observed with these machines, root causes of issues and their mitigation, and also...

About the internship:As a Customer Service Executive at AcadAlly, you will be instrumental in ensuring the highest level of satisfaction for our users. Your primary responsibilities will include providing exceptional support to our clients and users, handling customer inquiries, and resolving issues promptly. You will also work closely with other departments...

Responsibilities for Customer Service Associate - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions and check for customer...

Company - Jindal X profile - customer service process - daikin (air conditioner) day shift as well as 6days working 1 rotational off graduation mandatory salary for fresher 15000in hand 15600 ctc for experience 15800 in hand and 16500ctc location - delhi moti nagar **Salary**: ₹15,000.00 - ₹16,500.00 per month Schedule: - Day...

Roles & Responsibilities: - Handling inquiries / complaints from customers, targeting the satisfactory closure. - Providing help and advice to customers using the organization’s services. - Revert to the clients thus confirming the service. - Collaborate with the senior management team to develop a strategic and tactical plan to achieve the desired...

Assisting customers with any issues or problems they have - Recording customer feedback and suggestion - Resolving queries of customers and maintaining good relations with premium customers - Provide quality service and work to resolve issues in the best way possible - Voice & non process/ Chat Process/ Backend **Job Types**: Full-time, Permanent,...

Assisting customers with any issues or problems they have - Recording customer feedback and suggestion - Resolving queries of customers and maintaining good relations with premium customers - Provide quality service and work to resolve issues in the best way possible - Voice & non process/ Chat Process/ Backend - Immediate joiners are preferred **For...

Assisting customers with any issues or problems they have - Recording customer feedback and suggestion - Resolving queries of customers and maintaining good relations with premium customers - Provide quality service and work to resolve issues in the best way possible - Voice & non process/ Chat Process/ Backend - Immediate joiners are preferred **For...

Manage and resolve variety of customer requests - Educate customer about product features and assist in troubleshooting the issue related to it - Asking questions to understand customer requirements and provide feedbacks and inputs to relevant stakeholders. - Analyze data and present trends to internal stakeholders - Graduate with excellent fluency in...

LOCATION : LAXMI NAGAR, MAYUR VIHAR PHASE 1 **CREADIT CARD Responsibilities**: - Calling existing and potential customers to persuade them to purchase company products and services. - Accurately recording details of customers’ purchase orders. - Processing all customer purchases accordingly. - Generating promising leads for the outside sales team to...

Assisting customers with any issues or problems they have - Recording customer feedback and suggestion - Resolving queries of customers and maintaining good relations with premium customers - Provide quality service and work to resolve issues in the best way possible - Voice & non process/ Chat Process/ Backend - Age limit 18 to 26 years male & female both...

Job brief: - Greeting customers as they enter - Providing customers with drink menus and answering their questions regarding ingredients - Taking orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios) - Prepare beverages following recipes - Generates revenues by attracting new customers; defining new and expanded...

Assisting customers with any issues or problems they have - Recording customer feedback and suggestion - Resolving queries of customers and maintaining good relations with premium customers - Provide quality service and work to resolve issues in the best way possible - Voice & non process/ Backend Process - Immediate joiners will be...

About the internship:-Visit ongoing installation sites to monitor progress and ensure adherence to customer specifications and company standards.-Act as the first point of contact for customer complaints, providing timely and accurate responses.-Coordinate with different departments to resolve customer issues promptly and efficiently.-Document all customer...

Job Description: Requirements: Should be able to connect with decision makers of the other corporate companies and should generate leads.Capable of handling outbound & Inbound calls and explain the productCandidate should have good communication skills.Candidate should be able to resolve customer complaints via phone, email, mail, or social...