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Receptionist

5 months ago

Thiruvananthapuram, India Dr.Gopinath's Diagnostic Services Full time

**JOB DESCRIPTION- Receptionist**

We are one of the pioneers in the field of advanced medical diagnostics in Trivandrum. The organization is well-reputed for its professionalism and for precise diagnosis.

We are hiring a Business Coordinator to be based at Medical College, Trivandrum.

**Work Location**: Trivandrum

**Key Responsibilities**:

- To greet patients and schedule the appointments
- Responsible to handle patients and looking after their services from admission to follow-up consultation.
- Attend phone calls and provides necessary information/appointments.
- Maintaining the OPD patient's records and front office registers.
- Coordinating visiting consultants.
- Resolve all concerns associated with patient billing, if any
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions, process customer accounts, and file documents
- Lead business generation activities through tele calling

**Knowledge and experience**:

- Proven Tele caller experience
- Strong phone contact handling skills and active listening
- Good Typing skills in English & Malayalam are mandatory.
- Excellent communication skills
- Communication skills
- Ability to multi-task, prioritize, and manage time effectively

**Job Type**: Full-time, Permanent

**Salar**y: Rs.15K

**Education**: Degree

**Salary**: From ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 2 years (preferred)
- tele caller: 1 year (preferred)

Work Location: In person