Receptionist Telecaller

6 months ago

Thiruvananthapuram, India Connecting2Work HR Solutions Full time

As part of our company growth, we are currently seeking a skilled and customer-focused individual to join our team as a Receptionist cum Telecaller.

**Responsibilities**:

- Manage incoming calls and inquiries promptly and professionally.
- Direct calls to the appropriate individuals or departments.
- Greet clients and visitors with a friendly and welcoming demeanor.
- Assist clients with general inquiries and provide necessary information.
- Conduct outbound calls to clients for follow-ups or to gather essential information.
- Maintain a database of client interactions and update records.
- Provide administrative support to various departments as needed.
- Assist in scheduling appointments and meetings.
- Collaborate with team members to ensure effective internal communication.
- Relay important messages and updates to relevant parties.

**Requirements**:

- Previous experience in a similar role is advantageous.
- Excellent verbal communication skills.
- Strong organizational and multitasking abilities.
- Proficient in using office equipment and software.
- Customer-focused attitude and a pleasant personality.

**Job Types**: Full-time, Permanent

**Salary**: ₹11,000.00 - ₹12,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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