Recipient Services Associate

7 months ago


Bengaluru Karnataka, India Emprego IN Full time

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. Our mission is to help more people to hear.

Job Overview & Purpose
- The key objective of the Recipient Services Associate will be on learning and integration to Cochlear with sales targets and activities as milestones.- The person is responsible for business growth and achievement of target sales by increased engagement with HCP’s (Surgeons, Audiologist and therapist), patients and by building advocacy.Responsibilities include; achieving the targets sales revenue objectives, developing and maintaining business and clinical relationships.- Key Accountabilities Include
- Accountability 1: Deliver on customer experience.
- Accountability 2: Achieve sales targets.
- Accountability 3: Build and manage advocacy
- Minimum Key Incumbent Requirements_- Audiologists from a premium institute (MSc Audiology)-
- Engineer or a Bachelor of Science-
- Good communication skills - both verbal and written-
- Ability to work independently and as part of a team, collaborating effectively with cross-functional departments.-
- Ability to travel up to 60% in the territory-
- Ability to speak and understand local language.-
- Demonstrated ability to empathize with and identify specific needs of customers- Development Value of this role:

- Ability to impact the business and drive change and growth
- Opportunity to work directly and impact the lives of individuals by helping them hear better
- Opportunity to work with market leader in implantable hearing solutions
- Opportunity to establish strong relationships with leading ENT surgeons and hearing health professionals.

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

CochlearCareers

How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential.



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