Customer Service Associate
2 months ago
**GREETINGS OF THE DAY (Contact HR kushal - 733 983 3455 )**
Congratulations, We are shortlisting your profile for the role of **Customer Service Associate || International Voice Process.**
**Criteria**:Any undergraduate/graduate fresher can apply
**Job Role**:Customer Service Associate || International Voice Process
**Responsibilities**:
- Provide advance level customer support, service restoration, fulfillment of service request and advice to users ensuring maximum availability, performance and utilization of knowledge and information systems.
- Provide inputs for Problem management by leveraging best effort method for issue resolution through cross functional coordination and support SME in training, reviews and escalation handling
- Supports the Customer Service agents by handling escalated tickets and coach them to improve their user handling skills
- Customer Service handling escalated tickets and coach them to improve their user handling skills.
**CTC**: upto 4 LPA+ Incentives
**Location**: Pune
**Notice**: Immediate Joiner Only
**Work Mode**:Work From Office
**Shifts**:24/7 Shifts
**Working Days**:5 Days Working, 2 Days off
**Job Types**: Full-time, Permanent, Fresher
Pay: From ₹18,000.00 per month
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 733 983 3455
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