Customer Service Associate

2 months ago


Pune Maharashtra, India Genesis HR Services Full time

**GREETINGS OF THE DAY (Contact HR Jaspreet:62056 33155)**

Congratulations, We are shortlisting your profile for the role of **Customer Service Associate || International Voice Process.**

**Criteria**:Any undergraduate/graduate fresher can apply

**Job Role**:Customer Service Associate || International Voice Process

**Responsibilities**:

- Provide advance level customer support, service restoration, fulfillment of service request and advice to users ensuring maximum availability, performance and utilization of knowledge and information systems.
- Provide inputs for Problem management by leveraging best effort method for issue resolution through cross functional coordination and support SME in training, reviews and escalation handling
- Supports the Customer Service agents by handling escalated tickets and coach them to improve their user handling skills
- Customer Service handling escalated tickets and coach them to improve their user handling skills.

**CTC**: 3.10 LPA+ Incentives

**Location**: Pune

**Notice**: Immediate Joiner Only

**Work Mode**:Work From Office

**Shifts**:24/7 Shifts

**Working Days**:5 Days Working, 2 Days off

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 62056 33155



  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...


  • Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...


  • Pune, Maharashtra, India Genesis HR Services Full time

    **GREETINGS OF THE DAY!!!! (Contact HR kushal - 733 983 3455 )** Congratulations, We are shortlisting your profile for the role of **Customer Service Associate || International Voice Process.** **Criteria**:Any undergraduate/graduate fresher can apply **Job Role**:Customer Service Associate || International Voice Process **Responsibilities**: - Provide...


  • Pune, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra is hiring!** **Job Title - Customer Service Associates/ Sr. Customer Service Associates** **Education - Graduates/ Under Graduates** **Process-Chat** **Skills and Abilities: -** - Good communication skills, written and verbal both - Learning skills - Being attentive, Ability to work within a team and building relationships with customers...


  • Pune, Maharashtra, India NielsenIQ Full time

    Customer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving customer requests to drive...


  • Pune, Maharashtra, India Jones RecruitZO Full time

    **Designation**: Associate - Customer Service (International Voice Process) **Experience**: 0 to 03 years - Well-versed in English language with excellent verbal and written communication skills - Experience in International BPO will be an added advantage - Flexible to work in early morning shifts (Australian Shift ) **Job Types**: Full-time, Permanent,...


  • Pune, India Redsoft solutions pvt Ltd Full time

    **Customer Service Associate job title** An effective job title wiil typically include a general term, the level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the...


  • Nagpur, Maharashtra, India Witbloom Training and placement Full time

    Customer Service Associate Designation: Customer Service Associate Number of Vacancy: 10 **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross...


  • CBD Belapur, Navi Mumbai, Maharashtra, India Orbit Associate Full time

    1. Handling complete operation for USA imports (SEA & AIR). - 3. Maintain daily records in the USA Import Sheet for day-to-day work. - 4. Working with different carriers (Sea+Air) in different locations to get cargo or containers to be cleared. - 5. Handling complete brokerage for customers who require this service from us. - 6. Handling trucking with...


  • Navi Mumbai, Maharashtra, India Zama Organics Full time

    We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. **Customer Service Associate Responsibilities**: - Attending training sessions to grow knowledge of products and to develop customer service skills. - Processing and logging incoming calls into the CRM...


  • Nagpur, Maharashtra, India Sath Outsourcing Services Pvt. Ltd. (Jobsclass) Full time

    **Designation: Customer Service Associate** **Job Type**: Full Time Work Experience: Minimum 1 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary: 25k-32K gross salary** Managing incoming calls and customer service enquiries Handle customer complaints, provide appropriate...


  • Pune, Maharashtra, India Demand Infotech Solutions Full time

    We are seeking a skilled Customer Service Associate to join our team at Demand Infotech Solutions. As a Customer Service Associate, you will be responsible for handling customer inquiries and resolving issues in a timely manner.The ideal candidate will have excellent communication skills, a strong understanding of customer service principles, and the ability...


  • Pune, Maharashtra, India NielsenIQ Full time

    Job Title: Customer Service AssociateAt NielsenIQ, we are seeking a highly skilled and motivated Customer Service Associate to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and ensuring timely resolution of customer queries and issues.Key Responsibilities:Manage customer...


  • Mumbai, Maharashtra, India Aza Fashions Pvt. Ltd. Full time

    **Associate/ Sr. Associate - Customer service** - Addressing prospect customers and suggesting him range of products fitting in to his current requirement. - Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering...


  • Mumbai, Maharashtra, India Aza Fashions Pvt. Ltd. Full time

    **Associate/ Sr. Associate - Customer service** - Addressing prospect customers and suggesting him range of products fitting in to his current requirement. - Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering...


  • Mumbai, Maharashtra, India Aza Fashions Pvt. Ltd. Full time

    **Associate/ Sr. Associate - Customer service** - Addressing prospect customers and suggesting him range of products fitting in to his current requirement. - Manage track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering...


  • Pune, Maharashtra, India NielsenIQ Full time

    Jr. Customer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving customer requests to...


  • Pune Cantonment, Pune, Maharashtra, India Ezee options Full time

    Customer care Associate ( Work from office) - UG/ Graduate Fresher/Experience/ (Technical/ Non -technical) - 6months experience in any voice/sales process is preferred. - Voice process - Good Communication skills in English,Hindi, Marathi. *Good Desktop Handling skills with minimum 30 Wpm typing speed. - Willingness to work in 24*7shifts. Immediately...