![Hirex](https://media.trabajo.org/img/noimg.jpg)
Client Service Representative
1 week ago
Ensuring a positive and professional client service experience.
Directing client complaints or complex queries to relevant departments in a timely manner.
Providing clients with technical assistance on products and services.
Expediting serious issues to management toward prompt resolution.
Building positive client relations by checking in regularly and following up on active processes.
Maintaining client records and documenting processes.
Identifying potential client services concerns and facilitating proactive intervention steps.
Keeping track of new products on offer, as well as emerging trends in client services.
Recommending product improvements based on client services feedbac**k.**
**Minimum Experience 3 Years**
**Thanks & Regards**
**Tanupreet(HR)**
**Hirex Services**
**Job Types**: Full-time, Permanent
**Salary**: ₹25,000.00 - ₹28,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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