![Zacks Research Pvt.Ltd.](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 weeks ago
**Job Title**: Customer Service Representative (Blended Process)
**Job Location**:West Bengal, Kolkata (Salt Lake)
**Role Description**:
This is a full-time on-site role for a **Customer Service Representative (Blended process)** at Zacks Research Pvt. Ltd. The Customer Service Representative will be responsible for providing exceptional customer support and ensuring customer satisfaction. They will handle customer inquiries, assist with account-related concerns, and strive to deliver a positive customer experience.
**Requirement**:
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution abilities
- Ability to multi-task and prioritize tasks effectively
- Attention to detail and accuracy
- Proficiency in using customer service software and tools
- Ability to identify and make determination regarding discrepancies about billing
- Applicants must have at least one year of customer service experience on behalf of a US or international company.
- Excellent oral and written communication skills in English is must
- Knowledge in Accounts Receivable and Payable will be an added advantage
- Good interpersonal skills and a good ability to communicate clearly in person and on the phone
- Ability to communicate clearly on the phone Ability to work at night/US standard working hours
**Shift**: 8 p.m. to 5 a.m. IST Monday-Friday. Shift allowances will be there.
**Compensation**:
CTC up to 3.20 Lac(s). p.a. We have several other benefits
**About Zacks**:
Zacks Research Pvt. Ltd is a leading investment research company founded in 1978 by Len Zacks. Our primary focus is on earnings estimate revisions to enable profitable investment decisions. Our stock rating system, known as the Zacks Rank, provides peerless recommendations with an average return of 28% per year. We are committed to delivering accurate and valuable insights to our clients.
**Contact HR at-** **+91 33 4056 7071 / 7072 / 7073 / 7074**
Industry
- Financial Services
Pay: ₹275,000.00 - ₹350,000.00 per year
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
- Rotational shift
- US shift
Supplemental pay types:
- Shift allowance
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
-
Customer Service Representative
4 weeks ago
Salt Lake, Kolkata, West Bengal, India Zacks Research Pvt.Ltd. Full time**Job Title**: Customer Service Representative (Blended Process) **Job Location**:West Bengal, Kolkata (Salt Lake) **Role Description**: This is a full-time on-site role for a **Customer Service Representative (Blended process)** at Zacks Research Pvt. Ltd. The Customer Service Representative will be responsible for providing exceptional customer support...
-
Customer Service Representative
4 weeks ago
Salt Lake, Kolkata, West Bengal, India Innov Ultra Business Services Full time**Job Title: International E-commerce Customer Service Representative** We are seeking passionate individuals to join our team as International E-commerce Customer Service Representatives. In this role, you will be responsible for providing exceptional customer support via voice and chat channels to our global clientele. As the first point of contact, you...
-
Customer Service Representative
3 days ago
Salt Lake, Kolkata, West Bengal, India Innov Ultra Business Services Full time**Job Title: International E-commerce Customer Service Representative** We are seeking passionate individuals to join our team as International E-commerce Customer Service Representatives. In this role, you will be responsible for providing exceptional customer support via voice and chat channels to our global clientele. As the first point of contact, you...
-
Customer Service Representative
6 days ago
Salt Lake, Kolkata, West Bengal, India DAS WRITING SERVICES Full time**About Us**: Das Writing Services is a premier content writing firm dedicated to providing high-quality, SEO-friendly content to clients worldwide. We pride ourselves on our commitment to excellence and our ability to deliver tailored solutions that meet the unique needs of each client. As we continue to grow, we are looking for a dynamic and dedicated...
-
Customer Service Representative
2 days ago
Salt Lake, Kolkata, West Bengal, India DAS WRITING SERVICES Full time**About Us**: Das Writing Services is a premier content writing firm dedicated to providing high-quality, SEO-friendly content to clients worldwide. We pride ourselves on our commitment to excellence and our ability to deliver tailored solutions that meet the unique needs of each client. As we continue to grow, we are looking for a dynamic and dedicated...
-
Customer Service Representative
2 weeks ago
Kolkata, West Bengal, India Arena Animation Full timeJob Title: Customer Support Representative Job Location: Saltlake, Sector V, Kolkata **Job Description**: We are currently seeking dedicated individuals to join our team as Customer Support Representatives. Key Responsibilities: ~ Handle customer inquiries efficiently and effectively. ~ Maintain accurate records of customer interactions. ~ Flawless...
-
Customer Service Representative
3 weeks ago
Salt Lake, Kolkata, West Bengal, India Teleperformance Full time**HIRING* *HIRING* *HIRING** **TELEPERFORMANCE KOLKATA IS HIRING** **Primary responsibilities of a customer care executive** All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee: - conducting customer...
-
Customer Service Representative
3 weeks ago
Kolkata, West Bengal, India HIRD SERVICES PVT. LTD. Full timeJob Profile Customer Service Representative Work Status: Work From Office Educational Requirement: Undergraduate/Graduate Designation: Customer Support Executive Shifts: Australian shift/Rotational ShiftExperience: 1 yrs-2yrs in customer support Skill: Excellent communication skills. Notice period: Immediate joiners Only/ 15 Days. **Salary**: ₹2.00...
-
Customer Service Representative
1 week ago
Kolkata, West Bengal, India HIRD SERVICES PVT. LTD. Full timeJob Profile Customer Service Representative Work Status: Work From Office Educational Requirement: Undergraduate/Graduate Designation: Customer Support Executive Shifts: Australian shift/Rotational ShiftExperience: 1 yrs-2yrs in customer support Skill: Excellent communication skills. Notice period: Immediate joiners Only/ 15 Days. **Salary**:...
-
Customer Service Representative
7 days ago
Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time**Responsibilities**: - **Problem Solving**: - Investigate and resolve customer concerns, ensuring timely and effective solutions. - Escalate complex issues to the appropriate departments and follow up to ensure resolution. - **Communication**: - Clearly and professionally communicate information to customers, colleagues, and other departments. - Provide...
-
Customer Service Representative
7 days ago
Salt Lake, Kolkata, West Bengal, India CLICKIPEDIA Full timeAnswer phone calls in a more professional manner and provide information about products and services as required by the callers. - They are responsible for taking or cancelling orders, and obtaining details of customer complaints - Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and...
-
Customer Service Representative
3 weeks ago
Kolkata, West Bengal, India Teleperformance Full timeTELEPERFORMANCE KOLKATA LOCATION Profile - Customer Support Representative Language - English, Hindi Salary - 15k - 30k CTC Interview Process will be Walk-In **Job Types**: Full-time, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift Supplemental pay...
-
Customer Service Representative
2 weeks ago
Salt Lake, Kolkata, West Bengal, India RFS Business Solutions Full time**Key Responsibilities**: - Assist customers with any troubles or inquiries they might have. - Coordinate with customers to resolve any billing inquiries. - Act as the first point of contact for customers seeking help with products or technical issues. - Provide troubleshooting and technical assistance to customers. - Assess customer needs and translate...
-
Customer Service Representative
5 days ago
Salt Lake, Kolkata, West Bengal, India gnke services Full time**A. DAILY RESPONSIBILITIES** - 1. The customer advisor should ensure the acceptance of all incoming calls to the customer care numbers. - 2. Ensure follow up of the missed calls that come either during other calls or during non-working hours. - 3. Responsible for replying to all E - Mails that comes through the website, portals and other online sources. -...
-
Customer Service Representative
6 days ago
Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time**Responsibilities**: - **Problem Solving**: - Investigate and resolve customer concerns, ensuring timely and effective solutions. - Escalate complex issues to the appropriate departments and follow up to ensure resolution. - **Communication**: - Clearly and professionally communicate information to customers, colleagues, and other departments. - Provide...
-
Customer Service Representative
4 weeks ago
Salt Lake, Kolkata, West Bengal, India Cloudvista Services Full timeDomestic BPO We are hiring for B-B Process E-commerce Process. **Roles and Responsibilities**: - Assesses customers issues and takes appropriate actions to ensure the customers needs are satisfied..Be proactive and take initiatives to explore and learn about the product that we offer - Understand standard operation procedures and delivers services that...
-
Kolkata, West Bengal, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
Customer Service Representative
3 weeks ago
Salt Lake, Kolkata, West Bengal, India Talents Villa Full time**WE ARE HIRING FOR TELEPERFORMANCE COMPANY** Customer Support Executive (CSE) Salary we are offering from 15k-30k CTC Process: Domestic/International **Job Types**: Full-time, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift Supplemental pay types: -...
-
Customer Service Representative
6 days ago
Salt Lake, Kolkata, West Bengal, India ANGEL CONSULTANCY Full time**!!!!** **Hello Jobseekers !!!!!** **Greeting from Angel consultancy** **HIRING FOR** **CUSTOMER CARE EXECUTIVE PROFILE FOR A DOMESTIC BPO IN KOLKATA.** **NOTE**: **Should have Good English communication skills.** ***LOCATION : KOLKATA*** **PROFILE: - CUSTOMER CARE EXECUTIVE.** **SALARY: - UPTO 14K -20K CTC.** **SHIFTS: Day Shifts for...
-
Customer Care Representative
2 months ago
Salt Lake, Kolkata, West Bengal, India Utility Hub India Full time**Full Job Description** We are looking for Experienced CSR(Customer Sales Representatives) for an International Austalian Outbound Process. Freshers also can also Apply. Kickstart your career with a goal-oriented company who believes in employer and client satisfaction. Build your career with us and grow as a professional. Attractive Incentives...