CRM Executive
3 months ago
Ensuring execution of all Back office Sales Administration operations like Builder Buyer Agreement, Payment Receipts etc.
- Handling the bookings, login in CRM.
- Ensure timelines, completion, comprehensiveness and accuracy of all documentation pertaining to clients booking form during sale. Ensure all required signatures of client, & Sales person on Booking form along with KYC is done.
- Do welcome calls and welcome mails within 24 hour of bookings and provide all the bookings-related information and get feedback for the same.
- Issuing Payment Receipts, demand letters and reminders accordingly.
- Preparing and Issuing Possession Letters, Buyer s Agreements to the clients.
- Follow
- ups for Buyer s Agreements etc.
- Preparation of Company MIS DSR.
- Maintaining Files and Documents Records.
- Co
- ordination with the sales team.
- Formatting Issuing document to clients (Credit Note, transfer document, Demand letter Receipts etc).
- Completing fit out/final Possession process with Customer Satisfaction.
- Upselling and Cross Selling to existing customer base.
**Job Types**: Full-time, Permanent
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Quarterly bonus
Ability to commute/relocate:
- HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer relationship management: 3 years (required)
**Language**:
- Kannada (required)
- Hindi (required)
Willingness to travel:
- 50% (required)
Work Location: In person
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