Officer

2 months ago


India Ujjivan Small Finance Bank Full time

**Officer-Insurance TPP**:
Corporate 1100-Corporate Office, Bangalore, Karnataka, India
- Department- CORPORATE PRODUCT- Job posted on- Jan 30, 2024- Employee Type- Permanent- Experience range (Years)- 1 year - 3 years**I.** ROLE PURPOSE & OBJECTIVEManaging the Insurance MIS, Dashboards and IRDAI Certifications

**II.** SIZE OF THE ROLEFINANCIAL SIZE

NON-FINANCIAL SIZE
- 800 Crs. premium for MIS Management- Publish and manage MIS and manage certifications like specified person and POSP**III.** KEY DUTIES & RESPONSIBILITIES OF THE ROLE**Financial / Business**
- Preparation of MIS and dashboards which helps in driving the business
- Tracking of persistency and GI / HI Renewals
- Coordination with partners on for MIS
- Tracking login to issuance and TAT of Issuance
- Tracking SP and POSP Certifications

**Customer Service**
- Design training & capability building for various channel
- Track various product control activities
- Engagement programs
- Reward & recognition program
- Manage login related escalations and TAT
- Manage Policy Issuance TAT (Credit and Retail)

**Internal Processes and Regulatory**
- Assist in Managing IRDAI Filing and PFRDA Filing
- Completion of training of SPs and increase in number of IRDAI Certified employees
- Learning & Performance
- MIS & reports

**IV.** MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLSEducational

**Qualifications**:

- Graduate with good analytical skills

Experience(Years and Core Experience Type)
- Minimum 2 years of experience in MIS

Certifications

NA

Functional Skills
- Excellent excel skills
- Excellent analytical skills

Behavioral Skills
- Good Interpersonal Skills
- Good written and oral communication

Competencies
- NA**V.** Performance MatricesBalance Scorecard Perspective

Key Result Areas

Key Performance Index

Business & Financial

MIS
- 1. Publish regular MIS- 2. Track the data from all Insurance PartnersCustomer

Support

Supporting Branches in queries

Internal Process

Certification
- 1. End-to-end process management of SPs- 2. End-to-end process management of POSPsLearning & Performance

Self-Development

Certifications & Training

**VI.** KEY INTERACTIONSINTERNAL

EXTERNAL

Business Teams

Insurance Companies - Life, General & Health

Operation, IT & Finance

IRDAI

Legal & Compliance


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