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Officer
2 months ago
**Officer-Insurance TPP**:
Corporate 1100-Corporate Office, Bangalore, Karnataka, India
- Department- CORPORATE PRODUCT- Job posted on- Jan 30, 2024- Employee Type- Permanent- Experience range (Years)- 1 year - 3 years**I.** ROLE PURPOSE & OBJECTIVEManaging the Insurance MIS, Dashboards and IRDAI Certifications
**II.** SIZE OF THE ROLEFINANCIAL SIZE
NON-FINANCIAL SIZE
- 800 Crs. premium for MIS Management- Publish and manage MIS and manage certifications like specified person and POSP**III.** KEY DUTIES & RESPONSIBILITIES OF THE ROLE**Financial / Business**
- Preparation of MIS and dashboards which helps in driving the business
- Tracking of persistency and GI / HI Renewals
- Coordination with partners on for MIS
- Tracking login to issuance and TAT of Issuance
- Tracking SP and POSP Certifications
**Customer Service**
- Design training & capability building for various channel
- Track various product control activities
- Engagement programs
- Reward & recognition program
- Manage login related escalations and TAT
- Manage Policy Issuance TAT (Credit and Retail)
**Internal Processes and Regulatory**
- Assist in Managing IRDAI Filing and PFRDA Filing
- Completion of training of SPs and increase in number of IRDAI Certified employees
- Learning & Performance
- MIS & reports
**IV.** MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLSEducational
**Qualifications**:
- Graduate with good analytical skills
Experience(Years and Core Experience Type)
- Minimum 2 years of experience in MIS
Certifications
NA
Functional Skills
- Excellent excel skills
- Excellent analytical skills
Behavioral Skills
- Good Interpersonal Skills
- Good written and oral communication
Competencies
- NA**V.** Performance MatricesBalance Scorecard Perspective
Key Result Areas
Key Performance Index
Business & Financial
MIS
- 1. Publish regular MIS- 2. Track the data from all Insurance PartnersCustomer
Support
Supporting Branches in queries
Internal Process
Certification
- 1. End-to-end process management of SPs- 2. End-to-end process management of POSPsLearning & Performance
Self-Development
Certifications & Training
**VI.** KEY INTERACTIONSINTERNAL
EXTERNAL
Business Teams
Insurance Companies - Life, General & Health
Operation, IT & Finance
IRDAI
Legal & Compliance
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