Front Office

5 months ago

India PI Industries Ltd. Full time

**Position Description**:
**Business Division**:

Corporate Office

**Department**:

Admin.

**Location**:

Gurgaon

**Position Title**:

Front Office Manager

**Level**:
**Upto Sr. Executive**

**Reporting to (Title)**:

Lead - Administration

**Position Purpose**:

- The position is responsible for managing the Front Office Operations including - handling the incoming and outgoing calls, visitor management, Post Management, Meeting Rooms Management, and Security Management and supporting the team in extending the support to the employees.**Strategic Responsibilities**:

- .**Operational Responsibilities**:

- Handling all incoming and outgoing calls
- Visitor / Guest Handling - Visitors should be attended with good hospitality. Complete record should be maintained for visitors.
- Booking and Management of Meeting Rooms / VC Rooms.
- Security Management - Training to the security staff to attend the calls after office working hours. Proper checking, entry, handling and record management of material movement - inside/outside office premises.
- Employee Engagement activities, Coordination with Building Management Team and other adhoc works viz. First Aid Box Management, support in Admin. etc.
- Management & issuance of Corporate and Office Stationery along with other office consumables.
- Post Management - Handing in-bound and out-bound couriers
- Coordinate with Administration vendors.
- Prepare trackers & reports on key Admin processes as directed by Reporting Manager.

**Financial Responsibilities**:

- .**People Responsibilities**:

- .**Education Qualification**:

- Graduate degree (part time / full time)**Work Experience**:

- Minimum 4 years**Industry to be Hired from**:

- Any Industry but exposure should be good**Functional Competencies**:

- Should be able to maintain a balance between People Management and Process Management
- Communication and Executive Presence
- Visitor Management
- Post Management
- Knowledge of Admin. activities for becoming a good back-up
- Working Knowledge of office equipment - Phones, copies, scanners, filing systems.
- Good proficiency in MS-Office

**Interaction Complexity and Team Work**:
**Interaction**

**Frequency**

**Purpose of Interaction**
Internal:Senior Management and All Employees
As and when required
Daily administrative duties, understanding requirements, resolving issues

**External**:Vendors / Contractors / Auditors / Consultants etc.
As and when required
Coordinating for various requirement and service delivery.

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