Front Office
6 months ago
**Position Description**:
**Business Division**:
Corporate Office
**Department**:
Admin.
**Location**:
Gurgaon
**Position Title**:
Front Office Manager
**Level**:
**Upto Sr. Executive**
**Reporting to (Title)**:
Lead - Administration
**Position Purpose**:
- The position is responsible for managing the Front Office Operations including - handling the incoming and outgoing calls, visitor management, Post Management, Meeting Rooms Management, and Security Management and supporting the team in extending the support to the employees.**Strategic Responsibilities**:
- .**Operational Responsibilities**:
- Handling all incoming and outgoing calls
- Visitor / Guest Handling - Visitors should be attended with good hospitality. Complete record should be maintained for visitors.
- Booking and Management of Meeting Rooms / VC Rooms.
- Security Management - Training to the security staff to attend the calls after office working hours. Proper checking, entry, handling and record management of material movement - inside/outside office premises.
- Employee Engagement activities, Coordination with Building Management Team and other adhoc works viz. First Aid Box Management, support in Admin. etc.
- Management & issuance of Corporate and Office Stationery along with other office consumables.
- Post Management - Handing in-bound and out-bound couriers
- Coordinate with Administration vendors.
- Prepare trackers & reports on key Admin processes as directed by Reporting Manager.
**Financial Responsibilities**:
- .**People Responsibilities**:
- .**Education Qualification**:
- Graduate degree (part time / full time)**Work Experience**:
- Minimum 4 years**Industry to be Hired from**:
- Any Industry but exposure should be good**Functional Competencies**:
- Should be able to maintain a balance between People Management and Process Management
- Communication and Executive Presence
- Visitor Management
- Post Management
- Knowledge of Admin. activities for becoming a good back-up
- Working Knowledge of office equipment - Phones, copies, scanners, filing systems.
- Good proficiency in MS-Office
**Interaction Complexity and Team Work**:
**Interaction**
**Frequency**
**Purpose of Interaction**
Internal:Senior Management and All Employees
As and when required
Daily administrative duties, understanding requirements, resolving issues
**External**:Vendors / Contractors / Auditors / Consultants etc.
As and when required
Coordinating for various requirement and service delivery.
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