Service Associate

2 weeks ago


Remote, India OneEngine Communications LLP Full time

**Responsibilities**

1. Manage and enhance our service operations, ensuring efficiency and customer delight.

2. Provide top-notch customer support through various channels, maintaining a positive and helpful demeanor.

3. Adapt to flexible shifts to accommodate business needs and ensure service coverage.

4. Collaborate with cross-functional teams to address customer inquiries, concerns, and service improvements.

5. Utilize excellent English communication skills in both written and verbal interactions.

6. Uphold service quality standards and contribute to a positive team environment.

7. Stay informed about industry trends and continuously seek ways to enhance service delivery.

**Qualifications**

1. Bachelor's degree or equivalent educational background.

2. Strong command of the English language with excellent communication skills.

3. Previous experience in customer service or a related field is advantageous.

4. Ability to adapt to flexible shifts, including evenings and weekends.

5. Detail-oriented, organized, and committed to delivering outstanding service.

**Job Types**: Full-time, Permanent

**Salary**: From ₹14,000.00 per month

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Work Location: Remote

Expected Start Date: 01/04/2024


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