Inside Sales Representative-consumables
2 months ago
**Roles & Responsibilities**:
- Meet and exceed sales targets, including total booked order value and associated margin
- Maintain sales pipeline and activity accurately in CRM tools
- Generate sales pipeline by meeting outbound sales activity targets including phone calls, customer conversations, quote deliveries, and order conversions
- Provide quicker responses to customer inquiries, helping to resolve issues, and process orders more efficiently
- Prospecting new customers, research potential clients in the laboratory space and initiate contact to drive new sales
- Real-time Support** **for technical queries, product availability, etc. to offer immediate support and solutions
- Account Management to build and maintain strong relationships with clients
- Monitor orders, coordinate with logistics team for shipping to ensure timely delivery
- Work closely with leadership to develop growth strategies for assigned territory
- Work closely with marketing team to implement campaigns and promotions for consumables
- Collaborate with technical teams to provide detailed product specifications or handle complex inquiries
- Contact customers to follow up on leads generated through service and other channels
- Stay updated on developments in the lab consumables sector to anticipate customer needs
- Respond to customer inquiries and act as their point of contact for PerkinElmer
- Occasionally offer training to customers on the proper use of certain consumables, especially if they require specific handling or use protocols
- Develop product knowledge to effectively grow portfolio within territory
**Basic Qualifications**:
- Educational Qualification
- Any graduate/postgraduate in science (Preferably Chemistry)
- 2+ years of inside sales experience
- Effective time management and organization
- Strong communication skills
**Preferred Characteristics**:
- Bachelor's degree or equivalent experience in chemistry, biochemistry, biotechnology, or similar scientific field
- Relevant experience in the analytical instruments & consumables industry.
- Relevant experience in laboratory or field service operations
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