Customer Retention Executive
5 months ago
Job Title: Customer Retention Executive
Job Location: Andheri Marol
Qualification: Any Graduate
Work Experience
- 3+Months
- Carry out segmentation of the database and implement remarketing strategies.
- Analyze report campaign performance.
SMS Campaign Management
- Schedule & trigger SMS campaigns.
- Analyze & report campaign performance Push Campaigns
- Schedule trigger the campaigns as per business need
- Analyze & report campaign performance
Market Research & Reporting
- Assist on Marketing budgeting, campaign reporting and audience analysis.
- Track & analyse competitor’s campaigns Communication
- To communicate campaign activities and schedules with other business units and departments to
ensure status and processes are clear and properly integrated into existing plans
- Coordinate with content team, designers & coders to ensure timely delivery of each campaign.
What experience we’d like you to have:
- 0-1 years prior experience in marketing in a B2B or B2C brand.
- Experience/ training on communication suite from any of these
- Netcore,
Adobe, Clevertap, Cmercury, Webengage, Moengage, Hubspot, Freshsales.
- Strong interpersonal skills; enthusiasm and ability to work as part of a
multi-disciplinary team and build relationships
- Good communication skills; present ideas clearly and concisely, both in
writing and in person
- Comfortable with data analysis on excel
Pay: ₹5,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Application Question(s):
- Your Current CTC?
**Experience**:
- Customer retention: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 7045572237
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