Customer Care Executive

2 months ago

Patna Bihar, India Travellia solutions private limited Full time

Job Title: Customer Care Executive

Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a

**Responsibilities**:
Listen attentively to customer concerns, identify the root cause of the issue, and provide appropriate solutions or escalate complex problems to higher-level support teams.
Maintain a professional and courteous tone in all interactions with customers, ensuring a positive customer experience.
Provide product information, resolve service-related issues, and assist customers in navigating our systems or processes.
Document all customer interactions and details of inquiries or complaints accurately in the CRM system.
Collaborate with other teams within the organization to resolve customer issues or address service-related concerns.
Follow up with customers to ensure their inquiries or issues have been resolved to their satisfaction.
Identify opportunities to enhance the customer experience and provide feedback to management.
Stay updated on product knowledge, company policies, and industry trends to better assist customers.
**Requirements**:
High school diploma or equivalent; a degree in a relevant field is a plus.
Proven experience in a customer service or call center role is preferred.
Excellent verbal and written communication skills, with the ability to articulate information clearly and concisely.
Strong problem-solving skills and the ability to think quickly on your feet.
Empathetic and patient, with the ability to handle challenging customer interactions.
Proficient computer skills and experience working with CRM systems or customer support software.
Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.
Flexibility to work in shifts, including evenings, weekends, and holidays, as required.

If you are passionate about providing exceptional customer service, possess excellent communication skills, and thrive in a dynamic and customer-focused environment, we would love to hear from you. Join our team as a Customer Care Executive and contribute to our commitment to delivering an outstanding customer experience.

**Job Types**: Full-time, Part-time

Schedule:

- Day shift
- Evening shift
- Morning shift

Ability to commute/relocate:

- Patna, Bihar: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

  • Customer Care Executive

    5 months ago

    Patna, Bihar, India Travellia solutions private limited Full time

    Job Title: Customer Care Executive Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a **Responsibilities**: Listen attentively to customer concerns, identify the root cause of the issue, and provide appropriate solutions or escalate complex problems to higher-level support teams. Maintain a professional and...

  • Customer Care Executive

    4 months ago

    Patna, Bihar, India Travellia solutions private limited Full time

    Job Title: Customer Care Executive Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a **Responsibilities**: Listen attentively to customer concerns, identify the root cause of the issue, and provide appropriate solutions or escalate complex problems to higher-level support teams. Maintain a professional and...

  • Customer Care Executive

    5 months ago

    Kadamkuan, Patna, Bihar, India Adhivaha Private limited Full time

    **Job Title: Customer Care Executive** **Company**:Life Line Safety & Security** **Location**:Kadamkuan, Patna, Bihar** **Salary: Rs. 12,000 per month + Incentives** **About Company**:Life Line Safety & Security Company is a leading provider of comprehensive safety and security solutions. With a commitment to excellence and innovation, we specialize in...

  • Customer Care Executive

    5 months ago

    Patna, India Amiure International Pvt Ltd.(Rail Recipe) Authorised Partner of IRCTC Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** **Roles and Responsibilities of customer care executive**: - Identify and assess customers’ needs to achieve satisfaction - Build sustainable...

  • Customer Care Executive

    5 months ago

    Patna, India AMIURE INTERNATIONAL PVT LTD Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** **Roles and Responsibilities of customer care executive** - Interact with vendors and restaurant partners - Identify and assess customers’ needs to...

  • Customer Care Executive

    4 months ago

    Patna, India AMIURE INTERNATIONAL PVT LTD Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** **Roles and Responsibilities of customer care executive**: - Interact with vendors and restaurant partners - Identify and assess customers’ needs...

  • Customer Care Executive

    4 months ago

    Patna, India Amiure International Pvt Ltd.(Rail Recipe) Authorised Partner of IRCTC Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** **Roles and Responsibilities of customer care executive**: - Identify and assess customers’ needs to achieve satisfaction - Build sustainable...

  • Customer Care Executive

    5 months ago

    Patna, India Amiure International Pvt Ltd.(Rail Recipe) Authorised Partner of IRCTC Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** **Roles and Responsibilities of customer care executive**: - Interact with vendors and restaurant partners - Identify and assess customers’ needs...

  • Customer Care Executive

    4 months ago

    Patna, India Amiure International Pvt Ltd.(Rail Recipe) Authorised Partner of IRCTC Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** **Roles and Responsibilities of customer care executive**: - Interact with vendors and restaurant partners - Identify and assess customers’ needs...

  • Female Customer Care Executive

    4 months ago

    Kadamkuan, Patna, Bihar, India Adhivaha Private limited Full time

    **Job Title: Female Customer Care Executive** **Company**:Life Line Safety & Security** **Location**:Kadamkuan, Patna, Bihar** **Salary: Rs. 12,000 per month +** **Incentives for self-lead generation** **About Company**:Life Line Safety & Security Company is a leading provider of comprehensive safety and security solutions. With a commitment to...

  • Customer Care Executive

    4 months ago

    Fraser Road Area, Patna, Bihar, India AMAZON INFOSOLUTION PVT LTD Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** Minimum Qualification - FRESHER Considered(Both males and females) Salary - 8k to 12k Evening - 1.30pm to 10.30pm for boys **Roles and...

  • Customer Care Executive

    3 weeks ago

    Fraser Road Area, Patna, Bihar, India AMAZON INFOSOLUTION PVT LTD Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** Minimum Qualification - FRESHER Considered(Both males and females) Salary - 9k to 13k Shift Timing Morning - 7am to 4pm for girls Evening -...

  • Customer Care Executive

    2 months ago

    Fraser Road Area, Patna, Bihar, India Amiure International Pvt Ltd.(Rail Recipe) Authorised Partner of IRCTC Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** FRESHER Considered(Both males and females) Shift - Morning(7am to 4pm) and 9am to 6pm for girls Evening - 1.30pm to 10.30pm for boys **Roles and...

  • Customer Care Executive

    2 months ago

    Fraser Road Area, Patna, Bihar, India AMAZON INFOSOLUTION PVT LTD Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** Minimum Qualification - FRESHER Considered(Both males and females) Salary - 9k to 12k Shift Timing Day - 9am to 6pm for girls Evening - 1.30pm to...

  • Customer Care Executive

    5 months ago

    Fraser Road Area, Patna, Bihar, India AMAZON INFOSOLUTION PVT LTD Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** Minimum Qualification - FRESHER Considered(Both males and females) Salary - 8k to 12k Shift - Morning(7am to 4pm)for girls Evening - 1.30pm to...

  • Customer Care Executive

    2 months ago

    Fraser Road Area, Patna, Bihar, India AMAZON INFOSOLUTION PVT LTD Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** Minimum Qualification - FRESHER Considered(Both males and females) Salary - 9k to 13k Shift Timing Day - 9am to 6pm for girls and 7am to...

  • Customer Care Executive

    4 months ago

    Patna, India Travellia solutions private limited Full time

    Job Title: Customer Care Executive Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a **Responsibilities**: Listen attentively to customer concerns, identify the root cause of the issue, and provide appropriate solutions or escalate complex problems to higher-level support teams. Maintain a professional and...

  • Customer Support Executive

    4 months ago

    Patna, Bihar, India Diksha Online Software Full time

    **Job role**: Customer Care Executive- **Position**: Customer Support Executive- **Location**: Patna, Bihar- **Job Type**: Full-time- **Experience**: 0-2 years- **Age Limit**: Below 30 Yrs- **Salary**: As per industry standards- **Benefits**: Paid leaves, Performance bonus, Skill development.**Job description**: We are looking for young graduates with good...

  • Customer Care Executive/receptionist

    4 weeks ago

    Patna, Bihar, India Job Destiny Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

  • Customer Care Executive

    4 months ago

    Patliputra Colony, Patna, Bihar, India RailMitra Full time

    **Job Summary**: **Responsibilities**: - Listen attentively to customer concerns, identify the root cause of the issue, and provide solutions or escalate complex problems. - Maintain a professional and a polite attitude or behavior in all customer interactions. - Help with product information, find a solution to service related issues, and help customers in...