Customer Care Executive

4 months ago


Patna, India Amiure International Pvt Ltd.(Rail Recipe) Authorised Partner of IRCTC Full time

**JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**:
**Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.**

**Roles and Responsibilities of customer care executive**:

- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies

**Salary**: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Evening shift
- Morning shift

**Education**:

- Bachelor's (preferred)



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