Customer Care Executive
5 months ago
**JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**:
**Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.**
**Roles and Responsibilities of customer care executive**:
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
**Salary**: ₹8,000.00 - ₹10,000.00 per month
Schedule:
- Day shift
- Evening shift
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 8051500067
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