Inside Sales Executive

3 weeks ago


Mumbai, India Hectowin Tech Solutions Full time

**Job Description for Technical Consultant (IT Infrastructure)**

Location: Mumbai

**Mumbai Location**: Hubtown Viva Building, Western Express Highway, Jogeshwari East, Mumbai

**Requirements**:

- Minimum of 5-10 years’ experience in IT Infrastructure/DC technical support.
- Knowledge of various technologies in the area of Server, Storage, Hypervisor and Networking for DC and Cloud Solutions. (VMware Administrator)
- Good written and verbal communication with pleasant personality capable of giving demos/ presentation.
- Experience working on Public Cloud like Azure, AWS will be added advantage
- Experience with Backup, Business Continuity (HA) & Disaster Recovery (DR) Solution (Software or Hardware) will be considered strongly.
- Ready to travel across India and Internationally as required.
- Resolve Support tickets from clients / channel Partners across the region on BCDR.
- Do Monthly Preventive Maintenance & Health check of all the Servers and prepare Reports. Monitor alerts, notifications and support tickets and resolve issues.
- Understand client requirements for High Availability (HA) & Disaster Recovery (DR).
- Achieve successful Demo/ POC and client satisfaction with Customers and Channel Partners across Middle East, Africa, Indian Sub-continent and South Asian countries.
- Post sales site visit, pre-requisite, implementation, project completion, documentation and training.
- Need to train & offer technical support to customers & Channel Partners across the region (Middle East, Africa, South East Asia and Indian Sub-continent) and make them capable enough to give onsite support.

About Us:

- We are group of companies in the IT domain namely Anamtech, Quorum Technologies and HectoWin. We are a fast-growing specialised IT Distribution company representing vendors in niche domain like Business Continuity & Disaster Recovery and Security.
- We distribute across Middle East, Africa, Indian ocean countries and South East Asia.
- Our Channel Partners are ISPs, MSPs, Cloud Operators, Datacentre companies, System Integrators and IT Solution Providers.
- Anamtech also have MSP division wherein we offer Private & Public cloud-based Infrastructure as a Service (IaaS), Backup As a services (BaaS), Disaster Recovery as a Service (DRaaS) and Security As a Service (SECaaS) and more.
- Quorum is a US based vendor company and we have rights to represent them in the region as Quorum Technologies with separate office and team in UAE.

Pay: ₹30,000.00 - ₹50,000.00 per month

Shift:

- Fixed shift

Supplemental pay types:

- Commission pay

**Experience**:

- IT support: 5 years (preferred)
- IT management: 4 years (preferred)



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