Customer Service Coordinator

3 days ago


Sola Ahmedabad Gujarat, India Testeem Solutions Full time

**Job Title: Service Coordinator**
**Location: Ahmedabad, India**

**Responsibilities**:

- Coordinate service activities, including scheduling appointments, dispatching technicians, and managing service requests.
- Communicate with clients to understand their service needs and provide updates on service status.
- Maintain accurate records of service calls, including client information, service details, and resolution notes.
- Monitor service schedules and ensure timely completion of service tasks.
- Collaborate with internal teams to ensure resources are allocated efficiently and service standards are met.
- Identify opportunities for process improvement and implement solutions to enhance service delivery.
- Address client inquiries and resolve any issues or concerns in a timely manner.
- Prepare reports on service performance and key metrics for management review.
- Stay informed about industry trends and best practices in service coordination.

**Requirements**:

- Bachelor's degree in business administration, management, or a related field.
- Proven experience in a service coordination role, preferably in a similar industry.
- Excellent organizational and time management skills.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- Proficiency in MS Office and service management software.
- Customer-focused mindset with a commitment to delivering high-quality service.
- Problem-solving skills and the ability to handle challenging situations professionally.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 9662884941



  • Sola, Ahmedabad, Gujarat, India Ashapura Logistics Limited Full time

    Complete coordination with the client for clearance of the shipment - Coordination with external agencies like shipping line, Forwarders etc. - Internal coordination with operation team, Documentation Team, Accounts Team transport department etc. - Keeping track of shipments and coordinate with client for documents and further filing - Day to day updating in...


  • Ahmedabad, Gujarat, India Techno Aspire Placement Consultancy Full time

    Organization is leading manufacturing of Crane, Hydraulic and Weighting Scale Manufacturing Industry located at Changodar, Ahmedabad. Required Education: BE in Mechanical or any Graduate with min 2 to 4 Years Experience in Customer Care Support Profile. - Responsible for Customer Support Activity. - Coordinate with Customer for resolve to customer - Need...


  • Sola, Ahmedabad, Gujarat, India Panacea Healthcare Management Full time

    **Job Title: Sales & Service Coordinator** **Qualification: - Biomedical Engineer/ Diploma in biomedical** **Location: - Ahmedabad, Gujarat** - Plan and prioritize Sales & service activities and customer/prospect contact towards achieving agreed business aims - Manage personal time and productivity - Provide basic customer training - Maintain and develop...


  • Sola, Ahmedabad, Gujarat, India Savitara Infotel Full time

    **Job Title: Customer Service Executive (Travel Packages)** **Location: Ahmedabad** **Mode: Night Shift (8:00pm to 5:00am)** Job Description: As a Customer Service Executive for Travel Packages, you will be responsible for delivering outstanding customer service and assisting clients throughout their travel journey. You will handle inquiries, resolve...


  • Sola, Ahmedabad, Gujarat, India Savitara Infotel Full time

    Job Title: Customer Service Executive Location: Ahmedabad **Responsibilities**: - Contact potential customers via telephone to introduce products or services. - Explain the features and benefits of products or services to customers. - Answer questions and address concerns of potential customers. - Keep accurate records of customer interactions and...


  • Sola, Ahmedabad, Gujarat, India Savitara Infotel Full time

    Job Title: Customer Service ExecutiveLocation: AhmedabadResponsibilities: Contact potential customers via telephone to introduce products or services. Explain the features and benefits of products or services to customers. Answer questions and address concerns of potential customers. Keep accurate records of customer interactions and transactions. Follow up...


  • Ahmedabad, Gujarat, India Next View Technologies India Pvt Ltd Full time

    Customer service executive have good communication skill, can handle many services franchises to do quality work. Committed to work minimum 5 year at one company. **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Paid sick time Schedule: - Day...

  • Service Coordinator

    3 weeks ago


    Ahmedabad, Gujarat, India Jay Pumps Pvt Ltd Full time

    **JOB DESCRIPTION** - **Service Co-coordinator** - Service complains managing - Customer feedback calling/ reports - Service engineer’s report filing - Warranty Reports collecting from branch/service engineers - Quotation preparation - Maintaining records of service repeorts - AMC scheduling - AMC business generation - Service book reconciliation with...

  • Service Coordinator

    3 weeks ago


    Ahmedabad, Gujarat, India EIE Instruments Full time

    Company Name : EIE Instruments Pvt. Ltd. Location : Ahmedabad About the Role: A Service Coordinator acts as an advocate for their clients and provides information on how they can connect with a right person at a right time for complaint matters. In addition, they work as an intermediary between clients, often serving in a support role for them during...


  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    logistic industry 5:30 PM & 2:30 AM shift Customer service representatives **help customers with complaints and questions, give customers information about products and services, take orders, and process returns**. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in...


  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    Listen to customers' concerns, issues and questions. - Resolve customers' concerns and answer customers' questions to your best ability. - Maintain a positive attitude and calmly respond to customers' complaints. - Open new customer accounts The **duties and responsibilities** of a CSR include managing incoming calls and **customer service** inquiries,...

  • Service Coordinator

    3 weeks ago


    Ahmedabad, Gujarat, India Electrolab India Pvt. Ltd Full time

    We have an urgent requirement for the position of Service Coordinator JD - To response the customer mails & calls and schedule the service engineers PM's & Breakdown calls. Installation lists, Maintenance schedules, Issues lists and Warranty claims generation through ERP. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹15,000.00...

  • Sales Coordinator

    3 weeks ago


    Sola, Ahmedabad, Gujarat, India Mechatronik Technologies Pvt Ltd Full time

    1. Sales coordinator will be responsible for calling new inquiry. 2. Sales coordinator will be responsible for cold calling ,Lead Generation. 3. Sales coordinator will be responsible for make quotation. 4. Sales coordinator will be responsible for collect data. 5. Sales coordinator will be responsible for Arrange site visit and meet to consultant,...


  • Sola, Ahmedabad, Gujarat, India Ashapura Logistics Limited Full time

    Complete coordination with the client for clearance of the shipment - Coordination with external agencies like shipping line, Forwarders etc - Internal coordination with operation team, Documentation Team, Accounts Team, Transportation Team etc - Keeping track of shipments and coordinate with client for documents and further filing - Day to day updation in...


  • Sola, Ahmedabad, Gujarat, India JB Enterprises Full time

    Handling customer queries and complaints: Respond promptly to customer inquiries, providing accurate and relevant information. - Ensuring customer satisfaction: Follow up to ensure customer needs are met and answer any additional questions. - Providing proactive information and solutions: Offer appropriate solutions via chat interactions, and troubleshoot...


  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    Logistic industry night shift : 5:30 to 2:30 girls prefer internation Voice process **Salary**: ₹15,000.00 - ₹30,000.00 per month Schedule: - Evening shift - Night shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Motera, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work...


  • Ahmedabad, Gujarat, India Ceorra Technologies Private Limited Full time

    **Responsibilities -** - Coordinate with customers. - Provide customer support & resolve their query. - Coordinate with client & internal team. - Maintain daily activity data. - Timely follow up from customer. - Manage 50-70 calls a day. Pay: ₹100,000.00 - ₹300,000.00 per year Schedule: - Day shift - Morning shift Ability to commute/relocate: -...


  • Sola, Ahmedabad, Gujarat, India Ashapura Logistics Limited Full time

    Complete coordination with the client for clearance of the shipment - Coordination with external agencies like shipping line, Forwarders etc. - Internal coordination with operation team, Documentation Team, Accounts Team transport department etc. - Keeping track of shipments and coordinate with client for documents and further filing - Day to day updating in...

  • Customer Associate

    2 weeks ago


    Ahmedabad, Gujarat, India PetPooja (Prayosha food service Pvt. Ltd) Full time

    **Responsibilities -** - Coordinate with customers - Provide customer support & resolve their query - Coordinate with client & internal team - Maintain daily activity data - Timely follow-up from the customer - Good communication skills - Mature and Polite behaviour with customer - Good in customer interaction - Able to handle healthy relations with the...

  • Customer Service

    2 months ago


    Ahmedabad, Gujarat, India Tropical Solar Full time

    **About Us**: Tropical Solar Energy Private Limited is one of the oldest turnkey Solar PV Power Projects companies located in India. We expertise in Residential, Commercial, Industrial, and Utility-scale projects under CAPEX and RESCO models. Our key geographical operations are in India, Africa, EU and USA. **Designation : Customer Sales...