Customer Service Coordinator
2 weeks ago
Overview:
We are seeking a highly skilled and organized Customer Service Coordinator to join our team at SWASTIK PLACEMENT AGENCY.
About the Role:
The successful candidate will be responsible for providing exceptional customer service, managing incoming calls, and maintaining a professional demeanor in stressful situations.
Responsibilities:
- Greet and welcome visitors in a friendly and professional manner
- Manage incoming calls and forward them to the appropriate person or department
- Provide accurate and timely information to callers and visitors
- Maintain a neat and organized front desk area
- Handle and distribute incoming and outgoing correspondence
- Assist in maintaining office supplies and inventory
- Perform basic administrative tasks such as data entry, filing, and photocopying
- Ensure the security and confidentiality of all visitor and employee information
- Contribute to a positive and supportive work environment
Requirements:
- 1-3 years of experience in a similar role
- Excellent customer service and interpersonal skills
- Strong organizational and multitasking abilities
- Attention to detail and accuracy
- Basic knowledge of office equipment and computer systems
- Good verbal and written communication skills
- Ability to maintain a calm and professional demeanor in stressful situations
Benefits:
This is an excellent opportunity to join a dynamic team and develop your skills in customer service. We offer a competitive salary of $45,000 - $55,000 per annum, depending on experience, and opportunities for career growth.
How to Apply:
If you are a motivated and organized individual with excellent communication skills, please submit your application, including your resume and cover letter, to [insert contact details].
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