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Office Assistant
1 month ago
Record and maintain office records
Coordinate appointments and meetings
Client management and customer relations
Must possess the attitude to make the client understand the services provided.
Explain the billing process to the clients
Maintain patient demographic information and data collection systems.
Ensure strict confidentiality of financial, discount, other records. Kept records of over payments on customers' accounts. Follow lists of special billing instructions, incorporating charges as delegated Respond patient and others in person and by telephone to answer enquiries and complaints pertaining to bills, patient deposits,etc.
Assist the consultant in preparing documentation and other process related to patient care. Ensure proper OP billings. Communicating with the patients in case of delays with the consultant due to emergencies.
Guiding the patient regarding appointment for their next visit. Managing overall front office activities on absence of HOD.
Check the refund vouchers, credit card slip & denomination, while sending the amount to the accounts.
Day to day follow up on Patient ID proof & Photo data.
**Job Types**: Full-time, Part-time
Schedule:
- Evening shift
- Morning shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- Microsoft Office: 1 year (required)
**Language**:
- English (preferred)
Work Location: In person
Application Deadline: 10/11/2024
Expected Start Date: 10/11/2024