Customer Delight Trainer

3 weeks ago


Bengaluru, India Jumbotail Full time

**We’re looking for a Trainer who can**:

- Develop a thorough understanding of the customer needs, products in the market, the manufacturers, the trade (traditional and modern).
- Plan and execute Training Sessions seamlessly by working closely with the L&D Team and Customer Delight Team Exclusively.
- Define, refine and track metrics which help in assessing the health and progress of the Customer Delight Team.
- Seek continuous feedback from the Champs through online and offline mechanisms to get a feel of the current training techniques and quality audits.
- Work closely with L&D Team in Creating Training Content for Jumbotail Technologies
- Monitoring and providing continuous feedback on improvements in inbound processes such as Voice and WhatsApp process.
- Create innovative and Engaging Training Content for the internal team.
- Work closely with the Quality Auditing team to plan the Trainings accordingly.
- Develop a schedule to assess training needs
- Consult with other trainers, managers, and leadership.
- Maintain a database of all training materials
- Review employee performance and learning



  • Bengaluru, India Talent Max Full time

    OverviewCustomer Relationship Management and ServiceBusiness Vertical ResidentialReports To Customer Delight OwnerJob Type Individual ContributorTeam Size Depends on the project team sizeBase Location Pune – Maharashtra (Work From Office)EligibilityCriteriaEducation Min: Graduate (MBA degree holders preferred)RelevantProfessionalExperienceMin: 0 year Max:...


  • Bengaluru, India PropertyAngel Management Pvt Ltd Full time

    **Customer Support Executive / Customer Delight Executive** Did you know that PropertyAngel is a top-notch proptech company operating in Bangalore? We take pride in being a leading O2O second landlord platform, where we excel in delivering exceptional housing asset management services. PropertyAngel is on a mission to bring innovation to the real estate...


  • Bengaluru, Karnataka, India PropertyAngel Management Pvt Ltd Full time

    **Customer Support Executive / Customer Delight Executive** Did you know that PropertyAngel is a top-notch proptech company operating in Bangalore? We take pride in being a leading O2O second landlord platform, where we excel in delivering exceptional housing asset management services. PropertyAngel is on a mission to bring innovation to the real estate...


  • Bengaluru, India HealthifyMe Full time

    Group Company: HealthifyMe Wellness Private Limited Designation: Executive - Customer Delight (HME_OPS_CDT_CDE) Office Location: Bangalore (India) Position description: ·Sourcenew sales opportunities through chat ·Understandcustomer needs and requirements ·Routequalified opportunities to the appropriate sales executives for...


  • Bengaluru, Karnataka, India Monrow Shoes Full time

    About the internship:Hi there If you re interested in building something epic and fun while also encouraging women to keep #movingit, we are building an awesome team of like-minded people who are less about the talk and more about the walk If you are not too crazy about corporate jargon and long, tedious decision-making, we would love to have you on board....


  • Bengaluru, Karnataka, India Scalent Solutions Full time

    **Location: Kormangala, Bengaluru (In-Office)** **About the job** **Key responsibilities**: 2. Resolve customer issues in a timely and efficient manner 3. Provide support for our products 4. Work with other members of the team to ensure that customer needs are met 5. Stay up-to-date on product changes 6. Develop and implement customer service processes and...

  • Tele Caller Executive

    1 month ago


    Bengaluru, Karnataka, India Delight Living Spaces Full time

    **Job Overview** Delight Living Spaces, a real estate and development company, is seeking a Telecaller to join our team in Bengaluru. As a Telecaller, you will be responsible for making outbound calls to potential customers, handling customer inquiries, and providing exceptional customer service. This is a full-time position suitable for a Fresher with less...

  • Tele Caller Executive

    1 month ago


    Bengaluru, Karnataka, India Delight Living Spaces Full time

    **Job Overview** Delight Living Spaces, a real estate and development company, is seeking a Telecaller to join our team in Bengaluru. As a Telecaller, you will be responsible for making outbound calls to potential customers, handling customer inquiries, and providing exceptional customer service. This is a full-time position suitable for a Fresher with less...


  • Bengaluru, India Urban Company Full time

    Role: Trainer - Cleaning CategoryLocation: Bangalore, Karnataka, IndiaAbout Urban Company:Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, which are delivered in the comfort of their home and...


  • Bengaluru, India Urban Company Full time

    Role: Trainer - Cleaning CategoryLocation: Bangalore, Karnataka, IndiaAbout Urban Company:Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, which are delivered in the comfort of their home and...


  • Bengaluru, India Urban Company Full time

    Role: Trainer - Cleaning CategoryLocation: Bangalore, Karnataka, IndiaAbout Urban Company:Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, which are delivered in the comfort of their home and...

  • Fitness Trainer

    1 month ago


    Bengaluru, India LIAM CONSTRUCTION Full time

    Job Description: Gym Trainer Position: Gym Trainer Job Summary: We are seeking a highly motivated and knowledgeable Gym Trainer to join our fitness team. The Gym Trainer will be responsible for guiding and motivating clients in achieving their fitness goals through personalized training sessions. This role requires expertise in exercise techniques, strong...

  • Merchant Trainer

    4 weeks ago


    Bengaluru, India PetPooja Full time

    We are hiring for following Profile. Please go through the job description Designation**:Merchant Trainer & IT Support** Location: Multiple **Responsibilities**: - **Merchant trainers have to visit our new clients, install the software and train them about using it.**: - A trainer needs to visit our Restaurant Partners in Field. - Provide service and...

  • Corporate Trainer

    4 weeks ago


    Bengaluru, India TROVE Full time

    **Job Description: Corporate Trainer** **Job Title: Corporate Trainer - Retail Industry (Tiles)** **Company: TROVE** **Location: Jayanagar, Bangalore** **Reports To: HR Manager** **Work from Office (Monday to Saturday)** **Company Overview**: About TROVE: TROVE (M. Golecha Ceramics) is more than just a tile brand; we are champions of innovative...

  • Oet Trainer

    1 month ago


    Bengaluru, India Victaman Services Pvt Ltd Full time

    Job description for Freelance OET Trainers - Experienced in training students for OET Preparation - Conducting training sessions and providing coaching to students preparing for OET exam - Keeping up-to-date with the latest OET test formats, materials, and scoring criteria - Conduct practice tests and assess student’s progress - Ensure that the learner is...

  • Bpo Trainer

    1 month ago


    Bengaluru, India Future role Full time

    **Job Summary**:As a Trainer for our Customer Support team, you will be responsible for designing, developing, and delivering training programs for our agents to ensure they are equipped with the necessary knowledge and skills to deliver exceptional customer service. You will work closely with our Operations and Quality Assurance teams to identify knowledge...

  • Trainer

    1 month ago


    Bengaluru, India Wipro Limited Full time

    Overview: **Title**: Salesforce Technical Trainer, Learning and Talent Development (Remote/Travel) **Band**: B2/B3/C1 **About Us**: WSP (Wipro Salesforce Practice), a unit of Wipro Company helps customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and unmatched cloud experience. We create...

  • Product Trainer

    1 month ago


    Bengaluru, India Town Contacts Technologies Pvt Ltd Full time

    **Company name: - Town Contacts Technologies Pvt Ltd** **Position: Sales Trainer** **Location: Bangalore, HSR LAYOUT 3rd Sector** **Experience: 2-5 years Of Experience as ERP/CRM Software Product Trainer** **Education: Any Graduation** **Job Description**: **Position Overview**: We are looking for a qualified and experienced ERP/CRM Sales Trainer to...

  • Product Trainer

    4 weeks ago


    Rajajinagar, Bengaluru, Karnataka, India Silverien business solutions Full time

    A Product Trainer is responsible for conducting training sessions for new hire employees, conducting product training programs for sales teams, and developing product knowledge and expertise for customers. The trainer develops materials and programs that ensure optimum learning for the employees and customers. Key Responsibilities - Conducts training...

  • Service Trainer

    1 month ago


    Bengaluru, India Ather Energy Full time

    **you’ll be our**:Vehicle Service Trainer **you’ll be based at**:IBC Knowledge Park, Bangalore **you’ll be Aligned with**:Technical Training Specialist **you’ll be A member of**:Ownership Management, Business **What will I be doing at Ather? You will train the service team in company owned & dealer owned service centers. Since EV is new in the...