Customer Service Executive

3 weeks ago


Andheri East Mumbai Maharashtra, India Shaadi.Com Full time

**Company Overview**:
**Key Responsibilities**:
2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction.

4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets.

5. **Documentation**: Maintain accurate and detailed records of customer interactions and transactions.

6. **Collaboration**: Work closely with cross-functional teams to ensure a cohesive and positive customer experience.

**Qualifications**:
1. Minimum of 6 months of experience in customer support or sales.

2. Excellent communication skills, both written and verbal.

3. Strong problem-solving abilities and attention to detail.

4. Customer-centric mindset with a passion for helping others.

5. Ability to work in a fast-paced environment.

6. Basic computer skills and familiarity with CRM systems.

**Benefits**:

- Competitive salary
- Health and dental insurance
- Career growth opportunities
- Positive and vibrant work environmen

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Application Question(s):

- do you speak any other language

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service/sales: 1 year (required)

**Language**:

- English (required)

Work Location: In person



  • Andheri East, Mumbai, Maharashtra, India NationMind Infoservices Private Limited Full time

    **JOB DESCRIPTION** **Job Location** **L&T Powai (ANDHERI EAST)** **TITLE** **CUTOMER SERVICE EXECUTIVE** **PROCESS** **ICICI BANK, STANDARD CHARTERED, I-SECURITY-Lead Generation Process** **Products-Credit Cards, Loans, De-mat Account, Saving Account, Insurance etc.** **REQUIREMENT** **Male or Female both are welcome.** **Basic & Good English...

  • Customer Service

    4 weeks ago


    Andheri, Mumbai, Maharashtra, India Asit C Mehta Investment Interrmediates Full time

    **Job ID**: Customer Service Executive **Role**: Customer Service Executive **Department**: Operations - Customer Service **Location**: Andheri East, Mumbai, Maharashtra **Designation**: Executive to Associate Manager **Reporting structure for the position**: Head - Operations - Customer Service **No of Position Vacant**: 1 - Preparing & sending...


  • Andheri, Mumbai, Maharashtra, India Empric Outsourcing Pvt Ltd Full time

    We are looking for a call centre executive to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided at its best quality. **Responsibilities**: Handle many inbound calls to customers and clients. Identify the needs of customers,...


  • Andheri East, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....


  • Andheri East, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....


  • Andheri East, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....


  • Andheri East, Mumbai, Maharashtra, India Leopride Career Solutions Pvt. Ltd. Full time

    Customer Service Advisor or Counsellor cum sales executive required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" We play a crucial role in guiding and supporting students who are preparing for the National Eligibility cum Entrance Test (NEET). **Job Functions**: - Career Counselling, Public speaking **AGE...


  • Andheri, Mumbai, Maharashtra, India eMediWrite Pvt Ltd Full time

    **Job description** **Responsibilities & KRA: - ** 1. Researching prospects and generating leads. 2. Contacting New and existing customers on the phone to generate revenue. 3. Handling customer questions, inquiries, and complaints. 4. Preparing and sending quotes and proposals. 5. Building and maintaining a CRM database. 6. Meeting daily, weekly, and...


  • Mumbai, India Talent Corner HR Service Ltd Full time

    We have following opening with a logistic company located at Sion, Mumbai. Designation **:Customer Service Executive (Female only)** Qualification : Graduation Experience : 5-8 years Location : Mumbai, Sion East Reporting to : MD Industry: Custom House Agent Age Limit: 25 to 30 years **Job Description**: 1. Knowledge about customs procedures and Exim...


  • Andheri East, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....


  • Mumbai, Maharashtra, India Paramount Health Services Full time

    **Company Description** Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client...


  • Andheri, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....


  • Andheri, Mumbai, Maharashtra, India Exemplarii HR Consulting LLP Full time

    **Job description**: - Experience in HVAC (Air conditioning system) industry. - Maintaining records of customer service requests in the CRM system or logging complaints in Excel. - Coordinating with field technicians or service teams to schedule appointments for repairs as per customer needs. - Making and submitting repair quotes and AMC...


  • Andheri West, Mumbai, Maharashtra, India Adduco Full time

    Responsible for accurate execution of assigned processes. Manage multiple concurrent deadlines. Enhanced written and verbal communication. Planning and organization skills. Learning Agility **Salary**: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance...

  • Customer Service

    4 weeks ago


    Andheri, Mumbai, Maharashtra, India Cheri Angel Consulting Full time

    21 March 2023 CUSTOMER SERVICE - VOICE PROCESS role in DAY SHIFT with Leading Courier brand. **Monday to Saturday (9 am to 9 pm any 9 hours) Sunday is fixed off** Below is Job Role: - Responsible for providing high quality service to all customers as per the defined service parameters and coordinating with internal departments for timely pickup /...


  • Andheri, Mumbai, Maharashtra, India Coral Bling Services Private Limited Full time

    Hiring for **Customer Service Executive** Pure Day Shift Salary upto 25k in hand Monday To Saturday Working Fix Shift Timing No Rotational Shifts Graduation Mandatory Min 6 months exp in any BPO domain **Good Communication skills required** Location - **Chandivali, Andheri (East)** Sunny 9637300600 **Job Types**: Full-time, Permanent **Salary**:...


  • Kandivali East, Mumbai, Maharashtra, India Most Authentic Profile Screening Services Full time

    * Excellent English spoken communication. - Minimum 6 months BPO Voice experience.(International experience Preferred) - Basic computer skills. - Comfortable with night shift. - Should be able to handle inbound calls. - Experience in Customer Service Voice Process is Mandatory. **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Evening shift -...


  • Andheri, Mumbai, Maharashtra, India Geeta Shipping And Clearing Services Pvt Ltd. Full time

    Handling Coordination for Clients (Air & Ocean) - Co-ordination with local console agents for Import shipment updates. - Sending DSR to all party’s on daily basis. - Preparing Import document in Visual Impex (Handling under license scheme FPS,FMS,DEES and SHIS, etc) - Following up with Custom Clearance team for further clearance. - Update data/Remarks...


  • Andheri East, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time

    This role will involve travelling to various universities that Zell has partnered with "PAN INDIA " Roles and Responsiblities include: - **Precision and Detail Orientation**: Ensure all tasks are executed with the highest level of accuracy. Review and analyze data, reports, and other materials for completeness and correctness. - **Pressure Management**:...


  • Andheri, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....