Collection Rep
6 days ago
**Job Summary**:
**Roles & Responsibilities**:
- Manage a specific portfolio of accounts
- Maintain records of contacts and attempted contacts with delinquent accounts as well as records of any payments collected.
- Contact customers with overdue accounts
- Perform credit limit reviews within their designated level of authority
- Negotiate payment agreements within their designated level of authority
- Make judgment decisions regarding the status of a customer account based on thorough analysis of the customer’s purchases, payments, history, ability to pay and our business strategy.
- Maintain strong communication with Outside Sales Representatives, Customer Service and Leadership
- Release orders
- Soft collections
- Assist with special projects as requested
**Years of Experience**:
Maximum 4 to 7 years of experience
With 2 to 3 years in O2C with Collections experience must
**Education Qualification & Certifications**
Bachelors Degree / Post Graduate Degree
Understanding of O2C processes
Experience with collection and AR management
Must be able to work in night shift 5:30 PM to 6:30 AM - Any 9 hour shift
- Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
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