Customer Service Officer
3 months ago
**Job Title**: International Customer Care Executive
**Location**: Madhapur, Hyderabad
**Process**: Customer Care Executive - International Voice Process (US & UK)
**Role Description**:
As a Customer Care Executive, you will be responsible for guiding customers, resolving queries, and maintaining strong relationships. This role will involve helping customers achieve their goals, handling inquiries, managing escalations, and supporting contract-related projects. Strong communication skills and problem-solving abilities are essential for success in this role. Competitive pay and opportunities for personal development will be provided.
**Eligibility**:
- Minimum 8 months of international BPO telecalling experience.
- Knowledge of KPIs/Metrics such as AHT, Call Quality, C-Sat, and D-Sat is required.
- Minimum qualification: 12th grade pass.
**Joining Date: 25th September (Hyderabad).**
**Salary Structure**:
Annual CTC: ₹3,87,000 to ₹4,67,000 LPA
In-hand Salary: ₹28,000 to ₹35,000 depending on experience
- 7-17 months of experience: ₹3.87 LPA
- 18-23 months of experience: ₹4.2 LPA
- 24+ months of experience: ₹4.67 LPA
**Perks**:
- Accommodation and meals for 14 days will be provided for outstation applicants.
**Shift**: Core night shift (5 days a week)
- Pick & drop cab facility
- Medical insurance
**Interview Process**:
- The initial screening round.
- The first round with the HR team (Video Interview).
- The final client round.
- The Voice Versant round.
- Preparation materials and guidelines for the rounds will be provided in advance._
**Job Types**: Full-time, Permanent
Pay: ₹28,000.00 - ₹35,000.00 per month
**Benefits**:
- Commuter assistance
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Fixed shift
- Night shift
- UK shift
- US shift
Supplemental Pay:
- Joining bonus
- Overtime pay
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (required)
Work Location: In person
Expected Start Date: 10/10/2024
-
Front Office Associate
2 months ago
Madhapur, Hyderabad, Telangana, India Logic Planet IT Service Pvt Ltd Full time**Job Title**: Front Office Associate **Location**: Madhapur **Reports to**: Front Office Manager **Job Summary**: The Front Office Associate is the first point of contact for guests and clients, responsible for providing exceptional customer service and ensuring a smooth front office operation. This role involves managing inquiries, coordinating...
-
Customer Service Officer
2 months ago
Madhapur, Hyderabad, Telangana, India Working Panda Full time**Job Title**: International Customer Care Executive **Location**: Madhapur, Hyderabad **Process**: Customer Care Executive - International Voice Process (US & UK) **Role Description**: As a Customer Care Executive, you will be responsible for guiding customers, resolving queries, and maintaining strong relationships. This role will involve helping...
-
Customer Service Officer
3 months ago
Madhapur, Hyderabad, Telangana, India Working Panda Full time**Job Title**: International Customer Care Executive **Location**: Madhapur, Hyderabad **Process**: Customer Care Executive - International Voice Process (US & UK) **Role Description**: As a Customer Care Executive, you will be responsible for guiding customers, resolving queries, and maintaining strong relationships. This role will involve helping...
-
Customer Service Representative
6 months ago
Madhapur, Hyderabad, Telangana, India Call Concepts Full time_**HIRING FOR CAPTIVE BPO FOR INTERNATIONAL VOICE PROCESS**_ - **Min qualification Intermediate.**: - **Freshers can also apply.**: - **Must be comfortable to work from office.**: - **Need to be comfortable with rotational shift.**: - **Location - Banargatta ,Bangalore**: - **Must be comfortable with handeling queries of customer over call.** **Job...
-
Customer Service Executive
2 months ago
Madhapur, Hyderabad, Telangana, India Rapiscan Full timeOverview: Rapiscan Systems, an OSI Systems, Inc. company, designs, manufactures and markets security and inspection systems worldwide. Our products are used to inspect baggage, cargo, people, vehicles and other objects for weapons, explosives, drugs, and other contraband. Rapiscan Systems security and inspection devices can be found in a wide range of...
-
Customer Service Executive
1 month ago
Madhapur, Hyderabad, Telangana, India Rapiscan Full time**Overview**: Rapiscan Systems, an OSI Systems, Inc. company, designs, manufactures and markets security and inspection systems worldwide. Our products are used to inspect baggage, cargo, people, vehicles and other objects for weapons, explosives, drugs, and other contraband. Rapiscan Systems security and inspection devices can be found in a wide range of...
-
Customer Service Executive
6 months ago
Madhapur, Hyderabad, Telangana, India Rapiscan Full timeOverview: Rapiscan Systems, a wholly owned subsidiary of OSI Systems, Inc. designs, manufactures and markets security and inspection systems worldwide. Our products are used to inspect baggage, cargo, people, vehicles and other objects for weapons, explosives, drugs, and other contraband. Rapiscan Systems security and inspection devices can be found in a...
-
Customer Service Representative
6 months ago
Madhapur, Hyderabad, Telangana, India Call Concepts Full time_**HIRING FOR CAPTIVE BPO FOR INTERNATIONAL VOICE PROCESS**_ - **Min qualification Intermediate.**: - **Freshers can also apply.**: - **Must be comfortable to work from office.**: - **Need to be comfortable with rotational shift.**: - **Location - Banargatta ,Bangalore**: - **Must be comfortable with handeling queries of customer over call.** **Job...
-
Customer Service Executive
1 month ago
Madhapur, Hyderabad, Telangana, India recruitark solutions Full time**Role**: Customer Support Executive **Experience**: 0 - 3 Years **Qualification**: Any Degree **Work Hours**: 7 PM - 4 AM (US shifts) **Working Days**: 5 days (Saturday and Sunday are fixed days off) **Location**: Madhapur, Hyderabad Transport allowance : 2000/- per month Performance allowance : will be paid after every 6 months ( 12000/- one time...
-
Customer Service Officer
6 months ago
Hyderabad, Telangana, India Connect Galaxy Full time_**We are hiring!!!**_ **Designation**: Customer Service Representatives **Language known**: Hindi, English, Telugu **Fresher **/ **Experienced **in **Tele-Sales** Minimum qualification required is **10+2 **or **Any Degree** **Role**: Inbound voice (Service oriented calls for swiping machine) Rotational **shifts **and Rotational **week...
-
Customer Service Representative
6 months ago
Madhapur, Hyderabad, Telangana, India Doveriye Full timeAs a Customer Success Specialist, you’ll ensure our customers’ satisfaction and success. Your primary focus will be guiding customers through their journey with our product or service, from initial onboarding to ongoing support. You’ll act as a liaison, advocate, and advisor, proactively addressing customer needs and concerns to foster loyalty and...
-
Customer Service
6 months ago
Madhapur, Hyderabad, Telangana, India Geetanjali Group of schools Full time**Company Description**:_**Geetanjali Group of Schools is a leading Educational Organization dedicated to providing exceptional customer service and ensuring customer (Parent’s) satisfaction. We pride ourselves on our commitment to excellence, integrity, and professionalism. As we strive to continuously improve our services, we are seeking enthusiastic and...
-
International Customer Service Advisor
6 months ago
Madhapur, Hyderabad, Telangana, India JVW Technologies Full timeJob Title: Customer Service Executive Voice Process (International Calling) Location: Hi-tech city, Telengana Responsibilities:Handle inbound calls from international customers in a professional and courteous manner. Address customer inquiries, complaints, and concerns promptly and accurately. Provide timely and effective solutions to customer issues,...
-
Filed Officer(Housekeeping Facility Services)
6 months ago
Madhapur, Hyderabad, Telangana, India A2ZED FACILITY SERVICES Full timeUrgent Requirement Designation :Filed Officer(housekeeping Facility services) Salary :25k to 30k PF+ESI Location: Madhapur Contact no : 7671954016 **Salary**: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Filed officer ( Housekeeping Facility...
-
Customer Service Representative
6 months ago
Madhapur, Hyderabad, Telangana, India Call Concepts Full timeHIRING FOR INTERNATIONAL BANK_ (INTERNATIONAL VOICE PROCESS) Immediate hiring for_ CUSTOMER SUPPORT REPRESENTATIVE_ ROTATIONAL SHIFT/ ROTATIONAL WEEK OFF AVAILABLE CAB FACILITY FOR THE NIGHT SHIFTS ONLY 5 DAYS WORKING SALARY: _ 3,00,000 - 5,50,000 (LPA) REQUIRMENTS: INTERMEDIATE PASS, EXCELLENT COMMUNICATION SKILL IN ENGLISH and HINDI. LOCATION: _...
-
Customer Success Officer
6 months ago
Madhapur, Hyderabad, Telangana, India Tanla Solutions Full time**Role**: Customer Success - Upsell/Cross sell/Increase Product adoption/Increase wallet share/ Drive revenues and transactional Volumes from existing customers/ Ensuring no churn/ ensuring customer satisfaction What you will be responsible for? Partner with customers stakeholders to understand their goals, assess their capabilities and provide...
-
Customer Service Officer
3 months ago
Hyderabad, Telangana, India Stepin Leads Full time**Application Processing**, **Counseling, Day-to-Day Operations, Record Keeping etc** **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (required) - Hindi...
-
Csa (Customer Service Associate)
6 months ago
Madhapur, Hyderabad, Telangana, India PIQYU Full timeLocation: Hyderabad Education: Diploma or Graduation Experience: 6 months - 2 years in a relevant field - Outbound Calls - Customer Support - Test Coordination - Report Sharing **Requirements**: - Diploma or Graduation in any relevant field. - Minimum 6 months to 2 years of experience in a similar customer-facing role, preferably in healthcare or related...
-
Front Office Receptionist
4 weeks ago
Madhapur, Hyderabad, Telangana, India DIGIT Full time**Job Title**: Front Office Executive **Location**: DIGIT Institute, Madhapur **Job Type**: Full-Time **Reports To**: Branch Manager / Office Manager Job Summary: As a Front Office Executive, you will be the first point of contact for students, visitors, and clients, ensuring smooth administrative operations and excellent customer service. You will...
-
Customer Service Officer
2 months ago
Hyderabad, India Triple Full timeTripleTriple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these...