International Customer Service Advisor

6 months ago


Madhapur Hyderabad Telangana, India JVW Technologies Full time

Job Title: Customer Service Executive Voice Process (International Calling)

Location: Hi-tech city, Telengana

Responsibilities:Handle inbound calls from international customers in a professional and courteous manner.

Address customer inquiries, complaints, and concerns promptly and accurately.

Provide timely and effective solutions to customer issues, ensuring high levels of customer satisfaction.

Collaborate with internal teams to resolve customer issues efficiently.Maintain accurate records of customer interactions and transactions.

Adhere to company policies and procedures while delivering exceptional customer service.

Meet and exceed performance targets and quality standards.

Requirements: Must have Minimum 1 year of experience in customer service, preferably in an international BPO environment.

Excellent communication skills in English (both verbal and written).

Strong problem-solving abilities and customer-centric approach.

Ability to multitask and work in a fast-paced environment.Flexibility to work in rotational shifts or US Shifts

**Salary**: ₹25,000.00 - ₹33,000.00 per month

Rotational shift US shift

Education: Higher Secondary(12th Pass) (Required

)Language:English (preferred)

Pay: ₹25,000.00 - ₹33,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



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