Customer Service Executive

4 days ago


Madhapur Hyderabad Telangana, India recruitark solutions Full time

**Role**: Customer Support Executive

**Experience**: 0 - 3 Years
**Qualification**: Any Degree
**Work Hours**: 7 PM - 4 AM (US shifts)
**Working Days**: 5 days (Saturday and Sunday are fixed days off)
**Location**: Madhapur, Hyderabad

Transport allowance : 2000/- per month

Performance allowance : will be paid after every 6 months ( 12000/- one time payment).

**Freshers will be paid : 2.25 L per Annum.**

**Work Mode**: Work from office.

**Requirements**:

- Experience interacting with international US customers/clients
- Experience in eligibility verification (EBV)
- Awareness of US health insurance guidelines, including claims submission processes and procedures
- Ability to analyze Explanation of Benefits (EOB) forms to ensure insurance companies have paid for charges
- Follow up with insurance companies and patients to ensure bills are paid
- Understand and analyze patient records, interacting with physicians and assistants to ensure accuracy
- Keep track of patient data across multiple visits
- Manage detailed and specifically coded information
- Strong verbal and written communication skills

Thanks & Regards,

Gowni Shiva

Team Lead | Talent Acquisition Lead
RecruitARK Solutions Pvt Ltd

M : +91-96660 17474 / 6301969122

**Job Type**: Fresher

Pay: Up to ₹225,000.00 per year

Schedule:

- Night shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Work Location: In person



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