Customer Service Executive
4 days ago
**Role**: Customer Support Executive
**Experience**: 0 - 3 Years
**Qualification**: Any Degree
**Work Hours**: 7 PM - 4 AM (US shifts)
**Working Days**: 5 days (Saturday and Sunday are fixed days off)
**Location**: Madhapur, Hyderabad
Transport allowance : 2000/- per month
Performance allowance : will be paid after every 6 months ( 12000/- one time payment).
**Freshers will be paid : 2.25 L per Annum.**
**Work Mode**: Work from office.
**Requirements**:
- Experience interacting with international US customers/clients
- Experience in eligibility verification (EBV)
- Awareness of US health insurance guidelines, including claims submission processes and procedures
- Ability to analyze Explanation of Benefits (EOB) forms to ensure insurance companies have paid for charges
- Follow up with insurance companies and patients to ensure bills are paid
- Understand and analyze patient records, interacting with physicians and assistants to ensure accuracy
- Keep track of patient data across multiple visits
- Manage detailed and specifically coded information
- Strong verbal and written communication skills
Thanks & Regards,
Gowni Shiva
Team Lead | Talent Acquisition Lead
RecruitARK Solutions Pvt Ltd
M : +91-96660 17474 / 6301969122
**Job Type**: Fresher
Pay: Up to ₹225,000.00 per year
Schedule:
- Night shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
Work Location: In person
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