Front Office Assistant

2 weeks ago


Bhubaneswar Orissa, India Peoples Group Full time

**Role & responsibilities**
- Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
- Create a pleasant and memorable stay for our guests.
- Perform all check-in and check-out tasks & manage online and phone reservations.
- Register guests collecting necessary information (like contact details and details of stay).
- Welcome guests upon their arrival and assign rooms, provide information about our hotel, available rooms, rates and amenities.
- Respond to clients complaints in a timely and professional manner.
- Co ordinate with housekeeping & maintenance staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests etc.
- Upsell additional facilities and services, when appropriate.

Education : Bachelor's (Any)

Experience: : 1-2 year

Good communication

Knowledge of IDS or relevant software

**Perks and benefits**

Types: Full-time, Regular / Permanent

**Salary**: From 10,000.00- 25,000.00 per month

PF,ESIC,Bonus,Gratuity & Leave Encashment

Accommodation & fooding

**Role**:Front Office & Guest Services - Other

**Industry Type**:Hotels & Restaurants

**Department**:Food, Beverage & Hospitality

**Employment Type**:Full Time, Permanent

**Role Category**:Front Office & Guest ServicesEducation

**UG**:B.A in Any Specialization, B.Sc in Any Specialization, BHM in Any Specialization, B.Com in Any SpecializationKey

Skills highlighted with

‘‘ are preferred keyskillsFront DeskReceptionist ActivitiesFront Office OperationsGuest HandlingHospitalityHotel ManagementGuest Relations

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹25,134.59 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 25/05/2024


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