Front Office Assistant
2 weeks ago
**Role & responsibilities**
- Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
- Create a pleasant and memorable stay for our guests.
- Perform all check-in and check-out tasks & manage online and phone reservations.
- Register guests collecting necessary information (like contact details and details of stay).
- Welcome guests upon their arrival and assign rooms, provide information about our hotel, available rooms, rates and amenities.
- Respond to clients complaints in a timely and professional manner.
- Co ordinate with housekeeping & maintenance staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests etc.
- Upsell additional facilities and services, when appropriate.
Education : Bachelor's (Any)
Experience: : 1-2 year
Good communication
Knowledge of IDS or relevant software
**Perks and benefits**
Types: Full-time, Regular / Permanent
**Salary**: From 10,000.00- 25,000.00 per month
PF,ESIC,Bonus,Gratuity & Leave Encashment
Accommodation & fooding
**Role**:Front Office & Guest Services - Other
**Industry Type**:Hotels & Restaurants
**Department**:Food, Beverage & Hospitality
**Employment Type**:Full Time, Permanent
**Role Category**:Front Office & Guest ServicesEducation
**UG**:B.A in Any Specialization, B.Sc in Any Specialization, BHM in Any Specialization, B.Com in Any SpecializationKey
Skills highlighted with
‘‘ are preferred keyskillsFront DeskReceptionist ActivitiesFront Office OperationsGuest HandlingHospitalityHotel ManagementGuest Relations
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹25,134.59 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
Application Deadline: 25/05/2024
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