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Customer Success Executive
6 months ago
Contributing to branding and sales promotion of the company.
- Explore, build and manage new business partnerships.
- Coming up with new business development ideas.
- Visiting potential prospects on the field to demonstrate our products and services.
- Responsible for partner onboarding for our products and services.
- Develop proposals, presentations, partnership documents, and other sales enablement
documents for different partnership opportunities.
- Manage onboarded partners to build long-term relationships and generate sales.
- Device measures to review the effectiveness of alliances and partnerships.
- Meet departmental goals and define key performance indicators (KPIs).
- Establish clear client retention goals.
- Process milestones for the clients and employees to work toward.
- Assist customers with setting up and navigating programs or software.
- Promote the value of the product.
- Upsell services and products with the brand image.
- Promote value through customer experience.
- Assist in creating training courses and educational materials.
- Review customer complaints and concerns and seek to improve the customer experience.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹54,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (required)
Work Location: In person
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