Customer Service Representative
6 months ago
We are professional, agile, professional and our goal is to At VTR Industries, we pride ourselves on providing a dynamic and innovative work environment that fosters growth, creativity, and teamwork. We offer competitive salaries and benefits, opportunities for advancement, and a supportive and collaborative culture that values diversity and inclusivity..
Our work environment includes:
- Growth opportunities
- Modern office setting
Customer Service Representative
**Duties**:
- Provide exceptional customer service and support to clients
- Handle incoming calls and inquiries from customers
- Assist customers with product information, pricing, and order processing
- Resolve customer complaints or issues in a professional and timely manner
- Maintain accurate customer records and update information as needed
- Collaborate with other departments to ensure customer satisfaction
- Follow up with customers to ensure their needs are met
**Skills**:
- Excellent communication skills, both verbal and written
- Strong sales and telemarketing abilities
- Proficient in using technology for sales purposes
- Ability to effectively communicate in English
- Experience in inside sales or technical sales is a plus
- Comfortable with outbound calling to generate leads and close sales
- Ability to quickly learn and navigate software systems
- Strong business development skills
If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you Join our team as a Customer Service Representative and be part of a dynamic and growing company.
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (preferred)
Ability to Commute:
- Ernakulam, Kerala (required)
Work Location: In person
**Speak with the employer**
+91 8373052924
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