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Service Advisor
3 weeks ago
Ensure speedy maintenance and repair of vehicles through clear identification of customer's needs and accurate demanded repair understanding by using probing sheet.
- Provide clear cost estimates and keep customers informed of work progress.
- Monitor the work progress and keep customers informed of changes in cost and completion times.
- Ensure clear and precise service invoices that shows parts, labor and lubricant charges.
- Promote Value Added Services to Customers.
- Plan and act as per monthly targets for the workshops.
- Take all necessary actions to resolve customer complaints as per promised time.
- Ensure all customer vehicles are clean and ready according to the promised delivery time.
- Conduct Post-Service Follow-up after 3 days of vehicles delivery to check customers satisfaction.
Qualification: Diploma/Degree in Automobile/Mechanical Engineering
Experience: Min 1 year as Service Advisor
**Salary**: Up to 20000
Pay: Up to ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (required)
Work Location: In person
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