Customer Support Executive
5 months ago
We are hiring
Position: Customer Support Executive
Location: Ernakulam
**Responsibilities**:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
**Customer Support Executive Requirements**:
- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
**Salary**: Up to ₹25,000.00 per month
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Ernakulam, Kerala (required)
Ability to Relocate:
- Ernakulam, Kerala: Relocate before starting work (required)
Work Location: In person
-
Customer Support Executive
5 months ago
Ernakulam, India Transight Systems Private Limited Full timeTransight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...
-
Executive -customer Support
5 months ago
Ernakulam, India ABAD BUILDERS PRIVATE LIMITED Full time**Customer Support Executive -Malls** - To take care of the mall customer needs and assisting them to make the shopping easy - To guide the mall customers by clarifying their doubts regarding the mall facilities and services we offer. - To support other mall divisions such as HK, MEP & Marketing in coordinating the services and maintenance activities. - To...
-
Customer Support Executive
5 months ago
Ernakulam, India Verteil Technologies Pvt Ltd Full time**Requirement** We are looking for a Customer Support Executive with 2 to 6 yrs experience in Customer Support function. Experience of working in Air Travel Industry will be an advantage. - Effectively communicate with prospects and customers on Verteil’s product updates and other initiatives. - Identifying customer needs and helping customers use...
-
Customer Support Executive
5 months ago
Ernakulam, India PAPPYJOE ENTERPRISES PVT LTD Full timeWe are seeking a motivated and results-driven Customer Support Executive to join our dynamic team. A Customer Support Executive serves as the primary point of contact between a company and its customers. The role involves addressing customer inquiries, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - **Customer...
-
(Hindi)customer Support Executive
6 months ago
Ernakulam, India Jac and Osh Full timeLooking for a enthusiastic Female Customer support executive(Hindi Speaking) to join our team as soon as possible. Overseeing the customer service process. Troubleshooting customer issues and resolving it. Working alongwith the Sales Team to Coordinate with the clients. Resolving customers technical complaints brought to your attention. Planning the...
-
Customer Support Executive
6 months ago
Ernakulam, India PAPPYJOE ENTERPRISES PVT LTD Full timeWe are seeking a motivated and results-driven Customer Support Executive to join our dynamic team. A Customer Support Executive serves as the primary point of contact between a company and its customers. The role involves addressing customer inquiries, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - **Customer...
-
Customer Support Executive
5 months ago
Ernakulam, India Craysol Technologies Full time**Customer Support Executive** - **Any graduates**: - **Have computer knowledge in excel**: - **Handle customers query** **Salary**: ₹8,997.36 - ₹9,000.00 per month Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred)
-
Customer Support Executive
5 months ago
Ernakulam, India CII - Model Career Centre Full time**Greetings from Cii Model Career Centre !!!** We are looking for Customer support executive (voice process ) for our client - No target job - Qualification - Degree pass mandatory - work location - Kalamassery - Male and female **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹14,000.00 - ₹18,000.00 per month **Benefits**: - Health...
-
Customer Support Associate
5 months ago
Ernakulam, India Advenxa Pvt.Ltd Full timeWe Are Looking For **Customer Support Executives(US Process)** Location**:Infopark, Kakkanad, Kochi** Salary**:17,000/- to 25,000/- Per Month** Qualification**:Any Degree** Experience: 0 to 4 years in BPO Work**:5 Days/Shift/Cab Available** - Managing a team of representatives offering customer support. - Overseeing the customer service process. -...
-
Customer Support Representative
5 months ago
Ernakulam, India Cocoa Cloud LLP Full timeCustomer support executive SIB process, Company teleperformance Location: kalamasery Kochi Salary 12k-16k **Salary**: From ₹15,000.00 per month **Benefits**: - Flexible schedule - Provident Fund Schedule: - Rotational shift Ability to commute/relocate: - Erattupetta, Kerala: Reliably commute or willing to relocate with an employer-provided...
-
Customer Support Associate
5 months ago
Ernakulam, India Jac & Osh Technologies Full timeWe are looking for an enthusiastic Female Customer support executive(Hindi Speaking) to join our team as soon as possible. Overseeing the customer service process. Troubleshooting customer issues and resolving it. Working alongwith the Sales Team to Coordinate with the clients. Resolving customers technical complaints brought to your attention. Planning...
-
Customer Support
5 months ago
Ernakulam, India CII - Model Career Centre Full timeGreetings from CII MCC We are looking for Customer Support Job role - Provide end-to-end service support to our customers. - Work with internal teams to resolve customer issues promptly. - Gather and pass on the feedback from customers to product development teams. - Proactively engage with customers to enhance retention and loyalty. - Meet the high...
-
Customer Support Executive Infopark
6 months ago
Ernakulam, India Aceware FintechServices Pvt Ltd infopark TBC Full timeManaging a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Should be fluent in English ,Hindi,Tamil,Kannada **Salary**: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Ability...
-
Customer Support Executive
5 months ago
Ernakulam, India Decodejobs Full time**Company Name**: Leading BPO Company **Job Location**: Banerji Rd, Ernakulam North, Kaloor, Ernakulam, Kerala **Job Type**: Work From Office **Job Role**: RBI Customer Support Help Line **Languages**: Malayalam, Tamil, Telugu (any one language is mandatory) **Experience**: 1.5+ years of experience is mandatory **Salary**:16,000 is CTC and take home will be...
-
Customer Support Associate
1 month ago
ernakulam, India ADVENXA Full timeWe Are Looking For Customer SupportLocation: Infopark Kakkanad KochiSalary: 18000 to 22000 per monthExperience: 1 to 3 years in BPO / Customer Support voice process (Fresh candidates will be considered if they have fluency in English)Key Responsibilities:Respond to customer inquiries via email chat and voice in a timely and professional manner.Diagnose...
-
Customer Support Associate
4 weeks ago
ernakulam, India ADVENXA Full timeWe Are Looking For Customer SupportLocation: Infopark Kakkanad KochiSalary: 18000 to 22000 per monthExperience: 1 to 3 years in BPO / Customer Support voice process ( Fresh candidates will be considered if they have fluency in English) Key Responsibilities:Respond to customer inquiries via email chat and voice in a timely and professional...
-
Customer Support Associate
2 months ago
Ernakulam, India ADVENXA Full timeWe Are Looking For Customer SupportLocation: Infopark Kakkanad KochiSalary: 18000 to 22000 per monthExperience: 1 to 3 years in BPO / Customer Support voice process (Fresh candidates will be considered if they have fluency in English)Key Responsibilities:Respond to customer inquiries via email chat and voice in a timely and professional manner.Diagnose...
-
Customer Support Representative
5 months ago
Ernakulam, India V MagicS Business Solutions Full timeProvide customer support through phone and chat. Work with other departments to resolve customer issues in a timely manner. Serve as a point of contact for customer support and complaints. Proactively identify, investigate, and resolve recurring customer support issues **Job Types**: Full-time, Fresher **Salary**: ₹17,000.00 - ₹20,000.00 per...
-
Customer Support Associate
3 weeks ago
Ernakulam, India Green Apple HR Solutions Full timeWe are hiring Customer Support Associates for Jewellery Industry for Ernakulam location.Support to develop business through online or offline (leads conversion). Adherence service procedures, policies and standards. Monitor on time delivery of product purchased by online customers. Achieve the online sales target assigned. Verify all the online sale...
-
Customer Support Associate
3 months ago
Ernakulam, India ADVENXA Full timeWe AreLooking For CustomerSupportLocation:Infopark KakkanadKochiSalary:18000 to 22000 permonthExperience:1 to 3 years in BPO / Customer Support voice process(Fresh candidates will be considered ifthey have fluency inEnglish)KeyResponsibilities:Respondto customer inquiries via email chat and voice in a timely andprofessionalmanner.Diagnoseand troubleshoot...