Client Support Officer
1 month ago
**ROLES AND RESPONSIBILITIES**
- Take ownership of customer issues
- Troubleshoot problems and see them through to resolution
- Escalate unresolved issues to the appropriate internal teams
- Collect prompt and accurate feedback from customers
- Document knowledge in the form of solution articles
- Establishing relationships with the clients of the company.
- Attending meetings with clients or interacting with them via telephone or written communication.
**REQUIRED EXPERIENCE, SKILLS AND QUALIFICATIONS**
- Excellent English Communication skills
- Go-getter attitude
- Should be able to face challenges
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹15,399.23 - ₹43,977.07 per month
**Benefits**:
- Food provided
- Health insurance
Schedule:
- Monday to Friday
- Night shift
- US shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- , Sahibzada Ajit Singh Nagar, Punjab, Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
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