Production Support

6 months ago

Sahibzada Ajit Singh Nagar Ludhiana Punjab, India Jobs for Humanity Full time

Company Description

Company Name: FIS Global

**Job Description**:
**Position Type**:
Full-time
**Type of Hire**:
Experienced (relevant combination of work and education)
**Education Desired**:
Bachelor of Computer Science
**Travel Percentage**:
0%
Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all fun.

**About the team**:
This is a part of our FOS Team.

**What you will be doing**:

- Providing detailed support for FIS clients by resolving incoming inquiries
- Troubleshooting problems with equipment or software and recommending corrective action
- Documenting customer information and recurring technical issues to support product quality programs and development

**What you will bring**:

- 2-5 years of experience in Production Application Support
- Experience in Windows Server Support, including maintenance activities
- Strong knowledge of Windows and Unix servers
- Experience with ticketing tools
- Strong knowledge of SQL, Batch script, VB Script, and PowerShell
- Basic knowledge of any programming language
- Willingness to provide On-Call support
- Availability to work in night shifts
- Good communication skills

**What we offer you**:

- An exciting opportunity to be part of the world's leading FinTech product MNC
- A chance to build your career in the core banking/payments domain
- Competitive salary and attractive benefits
- GHMI/ Hospitalization coverage for employee and dependents
- A multifaceted job with a high degree of responsibility and opportunities
- Time to support charities and give back to your community
- Valuable internal opportunities in Fine Arts, Sports, Fitness, etc.

**Privacy Statement**:
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**:
Recruitment at FIS primarily works through direct sourcing. We only accept resumes from recruitment agencies on our preferred supplier list and are not responsible for any fees related to other submissions.

pridepass
- **Response**: - Expressing interest in the Full-time position at FIS - Bachelor of Computer Science degree and 2-5 years of experience - Skills: Windows and Unix server support, SQL, Batch script, VB Script, PowerShell - Familiarity with ticketing tools and basic programming knowledge - Willingness to provide support and work in night shifts - Strong communication skills - Excitement about the opportunity to join FIS - Looking forward to discussing the opportunity further

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