Customer Relationship Officer
2 weeks ago
**Customer Relationship Officer**:
Multiple locations
- Department- SOUTH BUSINESS- Job posted on- Nov 27, 2023- Employee Type- Permanent- Experience range (Years)- 0 - 2 years**Group Company**: Ujjivan Small Finance Bank
**Designation**: Customer Relationship Officer (UB-MB-SB-CRO)
**Office Location**: South 1724-Piriyapatna, South 1103-Mathikere, South 1105-Magadi Road, South 1106-RT Nagar, South 1107-HAL, South 1110-Whitefield, South 1113-Banaswadi, South 1114-Ramanagar, South 1117-Maddur, South 1118-Sahakaranagar, South 1119-Yelahanka, South 1120-Channapatna, South 1123-Dharwad, South 1124-Hosur, South 1128-Belagavi, South 1130-Krishnagiri
South 1131-Haveri
South 1132-Davangere
South 1133-Tumakuru
South 1135-Tirupathur
South 1139-Shivamogga
South 1145-Gadag
South 1150-Rajajinagar
South 1152-Vaniambadi
South 1153-Nanjangud
South 1155-Palacode
South 1161-Bailhongal
South 1162-Gokak
South 1164-Ambur
South 1165-Athani
South 1167-Vellore
South 1169-Erode
South 1170-Thiruvannamalai
South 1171-R S Puram
South 1172-Salem
South 1174-Jamkhandi
South 1176-Arcot
South 1179-Gobichetipalayam
South 1181-Komarapalayam
South 1184-Sundarapuram
South 1186-Ramanathapuram
South 1188-Mettupalayam
South 1189-Udumalaipettai
South 1191-Dharapuram
South 1193-Ernakulam-North
South 1194-Palluruthy-Kochi
South 1195-Bodinayakanur
South 1197-Pondicherry
South 1198-Sathyamangalam
South 1602-Periyakulam
South 1606-Cherthala
South 1607-Dindigul
South 1608-Panruti
South 1609-Virudhachalam
South 1610-Cuddalore
South 1611-Gudalur
South 1612-Coonoor
South 1613-Ooty
South 1616-Thrissur
South 1618-Anaimalai
South 1622-Kunnamkulam
South 1623-Haripad
South 1624-Triprayar
South 1628-Kumbakonam
South 1629-Gundlupet
South 1630-T Narasipura
South 1631-Trichy
South 1632-Chamarajanagar
South 1633-Hoskote
South 1634-Mannargudi
South 1635-Bannerghatta Road
South 1638-Vadalur
South 1639-Thiruvarur
South 1642-Mayiladuthurai
South 1643-H D Kote
South 1645-Rajapalayam
South 1647-Kanchipuram
South 1648-Sivakasi
South 1649-Ambasamudram
South 1650-Rasipuram
South 1651-Nelamangala
South 1652-Tenkasi
South 1653-Cumbum
South 1657-Thirunelveli
South 1658-Nagercoil
South 1659-Pandavapura
South 1660-Madurai
South 1661-Chengalpattu
South 1662-Manjoor
South 1663-Tambaram
South 1674-Velachery
South 1682-Porur
South 1694-Mapusa
South 1703-Kottayam
South 1704-Kozhikode City
South 1706-Thiruvananthapuram Main
South 1646-K R Pete
South 1655-Aruppukottai
South 1183-Paramathivelur
South 1134-Chitradurga
South 1147-Chintamani
South 1644-K R Nagar
South 1121-Chikkaballapur
South 1625-Srirangapatna
South 1619-Vasco
South 1725-Pattukottai
South 1603-Paravur
South 1627-Thiruvaiyaru
South 1641-Kottarakara
South 1182-Tiruchengodu
South 1728-Ottapalam
South 1730-Sindhanur
South 1731-Gangavathi
South 1156-Sira
South 1640-Kollegala
South 1605-Vaikom
South 1637-Chikodi
South 1681-Mogapair
South 1160-Sarjapur Road
South 1636-Karunagappally
South 1685-Nethanahalli
South 1122-Uttarahalli
South 1729-Kallakuruchi
South 1701-Puttur
South 1700-Hosapete
South 1615-Alappuzha
South 1108-Chamarajpet
South 1168-Chikbannavara
South 1626-Mysuru-Double Road
South 1112-Chandra Layout
South 1142-Mysuru Hebbal
South 1146-Dharmapuri
South 1126-Hubballi
South 1144-Tiptur
South 1111-HSR Layout
South 1654-Sankarankovil
South 1116-Chandapura
South 1109-Lingarajapuram
South 1143-Bhadravathi
South 1173-Kengeri
South 1102-Koramangala
South 1759-Kovilpatti
South 1761-Attur
South 1668-Iruppu
South 1705-Udupi
South 1721-Kannur
**Position description**: Customer Relationship Officer
**Primary Responsibilities**:
- Business Financials Meet the set targets on GL in terms of open market acquisition and repeat GL loans Convert GL customers family member and referrals for Family Banking in terms of opening Savings Accounts and maintaining minimum balance Actively source term deposits FD and RD from Family members of GL customers Offer suitable Insurance products to customer and family members to provide adequate insurance coverage Identify GL customers who can be potentially given Individual loans either unsecured secured Service Unsecured IL requirements of the customer Refer quality leads of Secured loans to respective loan officers Share customer insightsproduct related feedback with the ACRM Customer Ensure customers and Family members are educated about entire bouquet of banking products Loans GLIL Secured Deposits Insurance offered by Ujjivan Interact with customers in a courteous and professional manner provide prompt efficient and accurate services Ensure timely insurance claim settlement for hisher customers Resolve customer queries pertaining to GL IL Family Banking within specified timelines Internal Process Identify and conduct surveys of new working areas for group formation and conducts projection meeting for GL and Family Banking Group Loans Fill customer profile forms Lo
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