Customer relationship Executive

3 weeks ago

India Bengaluru Bangalore Homelane Full time
Job DescriptionInsides Sales Job DescriptionA great opportunity for everyone who are master of selling the client's dream product and who endorses client values and relationships.HomeLane is looking for Inside Sales executives in BangaloreCome be a part of this great interior brand and enable great relationships with our clients.Your daily routine at work would look likeBroad responsibility. Calling the leads. Scheduling / Fixing appointments. Fulfilling First meetings. Follow-ups. ClosureDetailed Responsibilities
  • Call the set of defined leads assigned to you on a daily basis for multiple cities.
  • Schedule appointments for interested customers with city sales teams.
  • Build a pipeline of customers from assigned leads month on month for scheduling appointments at the requested times.
  • Build relationships and follow up with interested/appointment-fixed customers till the Meeting is successful.
  • Prospect relentlessly to build pipelines and build strong relationships with prospects
  • Own the experience we give every prospective customer from the first time they interact with us
  • Be responsible for achieving sales targets by working with a talented group of interior designers and a Sales team.
  • Be proactive about solving problems even if it's outside of your area and be ready to take on additional initiatives and responsibilities as they emerge
  • World-class customer experience is what we pride ourselves on. Hence, we will expect you to share our passion and commitment to serving customers
  • We are heavily biased towards candidates who come with a proven track record of taking ownership, understanding customer pain points, driving results and moving with speed to implement ideas in a fast-paced environment.
  • Lastly, we are looking for effective communicators who can work effortlessly with customers, colleagues, business partners, and vendors, alike.
Job RequirementWhat are we looking for
  • Graduate / Postgraduate
  • 1-4 years of experience in Call Centre Outbound/ Inside Sales
  • Strong command of English, Hindi with clear Pronunciation and Grammar
  • Strong listening and presentation skills
  • Ability to multitask, prioritize, and manage time effectively
  • Understanding of home interiors domain a bonus
  • Adaptability & Learning
  • Able to work under pressure
  • Possess strong interpersonal skills
  • Experience working with Salesforce.com or similar CRM
Salary and Benefits
  • Candidate should be working from Office in Bangalore
  • Internal and External employees can apply for this role.
  • 6 Days of work and rotation off.

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