Customer Relationship Management Administrator

1 month ago


india Olystra Special Tools Full time

Company Description:

Olystra Special Tools is a leading developer and manufacturer of special tools for all automobiles. Our mission is to make vehicle servicing faster and safer. For over 30 years, we have been supplying tools to reputed auto-component manufacturers and aggregate manufacturers, including Ashok Leyland, Mahindra, Tata, Daimler, Royal Enfield, and many more.


Customer Relations:

The ideal candidate will be responsible for developing and maintaining strong relationships with our clients, ensuring their satisfaction, and fostering long-term loyalty. The Customer Relationship Manager will act as the primary point of contact for clients, addressing their needs, resolving issues, and providing exceptional customer service. This role requires advanced communication skills, a proactive approach to problem-solving, and a deep understanding of customer satisfaction and how to constantly improve it. 


Roles:

- Build and maintain strong, long-lasting relationships with clients through regular communication and meetings.

- Act as the primary point of contact for clients, addressing inquiries, concerns, and requests in a timely manner.

- Register new enquiries and purchase orders.

- Collaborate with internal teams to generate proforma invoices or quotations for the customer.

- Develop and implement strategies to enhance customer satisfaction and loyalty.

- Monitor client satisfaction and feedback and take proactive measures to address any issues or concerns.

- Keep accurate records of client interactions and transactions using Excel.

- Assist in the development of marketing materials or campaigns to promote customer retention and acquisition.



Skills required:

1. Bachelor's degree in business administration, marketing, or a related field. 

2. Proven work experience as a Customer Relationship Manager or similar role.

3. Excellent interpersonal and communication skills, both written and verbal.

4. Strong problem-solving abilities and a proactive approach to addressing client needs.

5. Ability to multitask and prioritise tasks in a fast-paced environment.

6. Proficient in Microsoft Excel, Word and PowerPoint

7. A customer-centric mindset with a focus on delivering exceptional service.

8. Strong organisational skills and attention to detail.

9. Ability to work effectively independently and as part of a team.

10. Flexibility to adapt to changing priorities and requirements.



  • india Welspun Transformation Services Limited Full time

    Position: AGM/DGM Customer Relations Location: Ahmedabad Overview: As a Customer Relationship Head (CRM), you will be responsible for developing and maintaining strong relationships with customers to ensure their satisfaction and loyalty. You will act as the primary point of contact for customers, addressing their inquiries, resolving issues, and...


  • india Ridhira Living - Building world's largest chain of Wellness Themed Resort Living Communities Full time

    Job description Job Summary: As a Customer Relationship Manager (CRM) at Ridhira Group, you will be responsible for building and maintaining strong relationships with clients throughout the transaction process. You will serve as a trusted advisor, providing personalized support and guidance to clients to ensure their satisfaction and loyalty....


  • india United HR Solutions Pvt. Ltd. Full time

    Job Summary: We are seeking a highly motivated and experienced Customer Relationship Manager (CRM) to join our team. The ideal candidate will be responsible for developing and implementing customer relationship strategies to enhance customer satisfaction, loyalty, and retention. The CRM will work closely with the sales, marketing, and customer service teams...


  • india Royal Enfield Full time

    Job Purpose: The Resource-India+ CRM will work on the design and implementation of the CRM program for key markets and drive customer engagement. The incumbent will monitor customer relations initiatives and drive closure of non technical complaints within stipulated time, putting checks and measures to ensure data quality monitoring. Key Responsibilities: ...

  • Relationship Manager

    1 month ago


    india Airtel Full time

    Key Deliverables • To Ensure 100% service level adherence to business processes • To increase Collection Efficiency : 0-60 days, 60-90 days • To enhance the Revenue enhancement -Churn Control and Upsell. • To manager Manage and up sell existing & new airtel products/services to corporate through its life cycle management process thru the partner team...


  • india Profits Square Full time

    Job Description 1-Customer Relationship Management:·       Utilize the CRM system to effectively manage customer inquiries, requests, and orders.·       Build strong relationships with customers by providing exceptional communication and service.·       Proactively manage customer expectations throughout the car buying...


  • india Accel India Management LLP Full time

    Job Title: Customer Success ManagerCompany: DesignXLocation: Delhi / Noida (Hybrid and Remote working)About Us: DesignX provides a Unified SaaS platform, DFOS (Digital Factory Operating System) that assists in digitizing every single (400+) factory processes. Now, you can pre-create the future of your manufacturing plant with DFOS. DFOS gives you early...


  • india Tabbdoc Aircraft Full time

    We Are Hiring For Relationship Manager Role. Job Role: Relationship Manager Location: Bengaluru ,Mumbai , Ahmedabad Job Type: Full-time Education: MBA in Marketing Specialization Salary Range: 3.6 LPA to 4.8 LPA Skills: Excellent English communication skill Excellent presentation skill Customer Relationship Management Customer Acquisition Marketing &...


  • india Bhanzu Full time

    About the organization: Through Bhanzu, we aim to eradicate math phobia and encourage careers in math and STEM fields among learners from across the world. Bhanzu is bridging the gap between dreams and competence, by enabling students to realize their full potential and introduce them to science, coding and AI, through the lens of math. Website - Role -...


  • india Perfect Hire Ltd Full time

    Job Description Job Description: We are seeking a highly motivated and detail-oriented Customer Service Administrator to join our clients team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our clients and customers. You will be responsible for handling customer inquiries, resolving customer...


  • india Launch India Full time

    Position Purpose: Relationship manager (Customer Advocate) investigates and resolves customer escalations that are escalated outside of the designed support model. Relationship managers have a proven ability to handle some of the most challenging and sensitive customer situations by leveraging their strong communication skills and customer empathy. In...

  • Technical Liason

    2 weeks ago


    india United Exports Full time

    Job Description Purpose of the role Ensuring that all due diligence with customers are in place for sales to take place without any restrictions.  Managing the customer claims process efficiently to ensure that only legitimate claims are authorised. Key Performance Outputs Customer Relationship Management: Develop strong customer relationships by...


  • india WealthKare - A Financial Super market Full time

    Company Description Wealthkare is investment management company . Industries: Investment & insurance Role Description This is a full-time on-site role for a Relationship Manager at Wealthkare - A Financial Super market located in Ahmedabad. The Relationship Manager will be responsible for managing and developing client relationships, providing financial...


  • india GOODWILL WEALTH MANAGEMENT PVT LTD Full time

    Company DescriptionGOODWILL WEALTH MANAGEMENT PVT LTD is a leading financial services provider in India. Founded in 2008, the company has established itself as the best commodity House and boasts the Largest Distribution Network in the industry. GOODWILL WEALTH MANAGEMENT offers a wide range of financial services and investment solutions to its...


  • India Foodship India Full time

    Point of Sale, Online Food Ordering System, QR Code Ordering, KioskJob descriptionJob Title: Relationship ManagerCompany: Foodship IndiaExperience: 1-5 yearsEducation: Any graduation degreeLocation: New Delhi, Chandigarh, Jaipur, Lucknow, Dehradun, Shimla, Bhopal, Gandhinagar  About the Company:Foodship is a comprehensive restaurant management platform...


  • india Foodship India Full time

    Point of Sale, Online Food Ordering System, QR Code Ordering, Kiosk Job description Job Title: Relationship Manager Company: Foodship India Experience: 1-5 years Education: Any graduation degree Location: New Delhi , Chandigarh , Jaipur, Lucknow, Dehradun, Shimla, Bhopal, Gandhinagar   About the Company: Foodship is a comprehensive restaurant...


  • India Foodship India Full time

    Point of Sale, Online Food Ordering System, QR Code Ordering, Kiosk Ordering SystemJob descriptionJob Title: Relationship ManagerCompany: Foodship IndiaExperience: 1-5 yearsEducation: Any graduation degreeLocation: New Delhi, Chandigarh, Jaipur, Lucknow, Dehradun, Shimla, Bhopal, Gandhinagar  About the Company:Foodship is a comprehensive restaurant...


  • india Foodship India Full time

    Point of Sale, Online Food Ordering System, QR Code Ordering, Kiosk Ordering System Job description Job Title: Relationship Manager Company: Foodship India Experience: 1-5 years Education: Any graduation degree Location: New Delhi, Chandigarh, Jaipur, Lucknow, Dehradun, Shimla, Bhopal, Gandhinagar   About the Company: Foodship is a comprehensive...


  • india New Era India Full time

    Experience Required - 8-16years Location - Chennai / Pune / Gurgaon Must have large corporate sales experience Acquisition and Relationship-building with Large Corporations JOB SUMMARY We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We will rely on you to find ways to outperform our...

  • Relationship managers

    4 weeks ago


    india Talenture Group Full time

    Job Description Maintaining a deep knowledge of company products and services.Building and maintaining strong relationships with prospective and existing clients.Researching and pursuing new business opportunities.Identifying clients' needs and requirements and proposing suitable solutions.Providing clients with comprehensive product/service consultations...