Executive - Customer Excellence & Retention

From 1 to 4 year(s) of experience- ₹ 2,00,000 4,00,000 P.A. Gurgaon/Gurugram***Roles and Responsibilities Experience in Customer Handling and Support function Relationship management and customer retention activities Customer Calling, research activities, Complaint resolution B2B Customer Support experience and CRM tools knowledge Knowledge of word...

Customer Support Executive - Blended Process(Inbound)Location - Gurgaon Rotational shifts- *Work from office*- *Both sides cab facilities & one time meal*- Graduate Freshers with 6 months experience, must have all related documents*Adobe Client Retention*Educatio Graduation MandatoryExperience - Minimum 6 months In *sales,Upselling,Customer...

Key Responsibilities: - Develop and implement customer retention strategies to increase customer engagement, satisfaction, and loyalty - Monitor customer satisfaction levels and proactively address customer complaints or issues - Build strong relationships with customers through regular communication and follow-up - Identify opportunities for cross-selling...

Customer Support Executive - Blended Process(Inbound)Location - Gurgaon Rotational shifts- *Work from office*- *Both sides cab facilities & one time meal*- Graduate Freshers with 6 months experience, must have all related documents*Client Retention*Education Graduation MandatoryExperience - Minimum 6 months In *sales,Upselling,Customer Retention*Location -...

Roles & Responsibilities:BeatO is seeking a skilled Retention Manager to join their team and lead efforts to boost customer engagement, retention rates, and long-term relationships with users. By leveraging data-driven insights and innovative strategies, you will be instrumental in driving sustainable growth and maximizing customer lifetime value.Key...

What You’ll DoAs the CRM and Retention Manager at Grip Invest, you will be responsible for developing and implementing strategies across web, mobile, and app platforms to engage and retain our user base. With 5-8 years of experience, you will leverage CRM tools like MoEngage, CleverTap, AppsFlyer, and HubSpot, as well as segmentation techniques based on...

Roles & Responsibilities:BeatO is looking for a dynamic and experienced Retention Manager to join our team. As a key member of our marketing department, you will spearhead our efforts to enhance customer engagement, increase retention rates, and foster long-term relationships with our user base. Leveraging data-driven insights and innovative strategies, you...

What You'll DoAs the CRM and Retention Manager at Grip Invest, you will be responsible for developing and implementing strategies across web, mobile, and app platforms to engage and retain our user base. With 5-8 years of experience, you will leverage CRM tools like MoEngage, CleverTap, AppsFlyer, and HubSpot, as well as segmentation techniques based on user...

What You'll DoAs the CRM and Retention Manager at Grip Invest, you will be responsible for developing and implementing strategies across web, mobile, and app platforms to engage and retain our user base.With 5-8 years of experience, you will leverage CRM tools like Mo Engage, Clever Tap, Apps Flyer, and Hub Spot, as well as segmentation techniques based on...

Job DescriptionJob Position - Retention Manager Reporting To - Chief Manager (Customer Excellence Team)Purpose of the RoleAs a Retention Manager, you will be instrumental in ensuring customer retention by leading and overseeing a team of representatives dedicated to this task. You will manage daily operations, offer guidance to team members, and uphold...

Retention & Co is searching for a dynamic and skilled Retention Manager to become part of our team. As a vital member of our marketing department, you will lead our initiatives to improve customer engagement, boost retention rates, and build lasting relationships with our user base. Leveraging data-driven insights and innovative strategies, you will play a...

**What is Driffle?** Driffle is a digital goods marketplace that connects gamers across the globe with worldwide sellers. We are a bunch of gamers who are trying to make your gaming experience better with the aim of making gaming accessible and affordable to everyone. As a Senior Associate - Customer Engagement, you will play a critical role in ensuring...

Responsibilities -1. Drive CRM Channel & Customer Retention: Take charge of CRM channel and retention efforts to foster long-term customer satisfaction and loyalty. 2. Plan & Execute CRM Channels: Develop and execute various CRM channels (email, notifications, SMS, WhatsApp, app push) aligned with retention objectives.3. Collaborate Weekly with CRM POC:...

Responsibilities -1. Drive CRM Channel & Customer Retention: Take charge of CRM channel and retention efforts to foster long-term customer satisfaction and loyalty. 2. Plan & Execute CRM Channels: Develop and execute various CRM channels (email, notifications, SMS, WhatsApp, app push) aligned with retention objectives.3. Collaborate Weekly with CRM POC:...

We Are Hiring Retention Executive job Location gurgaon fix Salary 15k 25k **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Paid time off - Provident Fund Schedule: - Evening shift - Flexible shift - Monday to Friday - Morning shift - Night shift - Rotational shift Ability to commute/relocate: - Gurgaon, Haryana:...

About the company:The Ayurveda Experience is America's largest online Ayurvedic house of brands that markets natural, herbal skincare, bodycare, haircare products and wellness supplements. Advanced in 4 continents and having spread its wings in about 20+ countries, with over 1.3 Million customers from the US, UK, Canada, Australia, New Zealand, Germany,...

**Introduction**: - The Economist_ is a leading source of analysis on international business and world affairs, published weekly in print and digital editions, and daily through our apps and websites. We deliver our information through a range of formats, from newspapers and magazines to conferences, films and audio. What ties us together is the objectivity...

BuyKaro :BuyKaro is a rapidly expanding D2C marketplace, a subsidiary of CashKaro (India's largest Cashback website), offering exclusive deals on leading brands across various categories and pioneering a new era of commerce. Founded by Swati and Rohan Bhargava, our mission is to deliver a seamless shopping experience to customers while fostering business...

Duties and Responsibilities: - The primary function of Concierge Executive is to handle all aspects of restaurant reservations for customers. - To assist customers with restaurant enquiries and suggest them the best option as per their requirement. - To maximize revenue by converting enquiries, recognising business prospects and opportunities to upsell...

OVERVIEW OF THE ROLE: We are seeking a dynamic and results-driven CRM executive with 1-3 years of experience to join our team or a fresher who has good communication skills. As a CRM Executive, you will be responsible for developing and implementing customer-centric strategies to enhance customer retention and drive sales growth. You will work closely with...