Customer Service Representative
4 months ago
Job Description:
We are pleased to hire for the position of Customer Service Representative at IPH Glasses.
Key responsibilities:
- Preparing & Maintaining database of ongoing Projects.
- Follow up with clients on call, text and mails.
- Preparing & Maintaining paperwork.
- Achieving daily goals of the day.
- Provide excellent customer service & build positive relationship with client.
- Handle client details, quarries & provide appropriate solutions.
**Requirements**:
- Proven experience in similar role.
- Excellent communication & interpersonal skills.
- Proficient in MS Office.
- Graduate or High School Diploma holder.
- Strong Organizational & Time management skills.
- Ability to work Independently & as a part of a team.
- Fluent in Hindi, English, Gujarati.
- Ability to learn, adapt and improve your skillset.
**Benefits**:
- Work from office.
- Fixed day shift.
- Excellent work environment.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Quarterly bonus
- Yearly bonus
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
- Gujarati (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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