Customer Service Associate
3 months ago
**Job Title**: Customer Service Representative
**Location**: Thaltej
**Job Type**: [Full-time/Part-time]
**Key Responsibilities**:
- Resolve customer complaints and issues with a focus on customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Provide product information and support to enhance the customer experience.
- Collaborate with team members and other departments to improve service delivery.
- Follow up with customers to ensure their issues are resolved and needs are met.
- Stay updated on product knowledge and company policies.
**Qualifications**:
- High school diploma or equivalent; further education is a plus.
- Proven experience in customer service or related field.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficient in using customer service software
Pay: ₹10,177.91 - ₹30,746.40 per month
Schedule:
- Night shift
- US shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
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